Top Remote Customer Success Jobs in Miami, FL
As a Senior Manager of Customer Success Engineering at Cloudflare, you will lead the North American Customer Success Engineering team to ensure customer success by developing specialists, building relationships, and delivering technical expertise. Your responsibilities include mentoring the team, driving customer adoption and satisfaction, and collaborating across teams for aligning customer success.
The Premium Audit Specialist supports the premium audit team by reviewing vendor audits, handling audit disputes, and generating final audit reports with attention to detail. Responsibilities also include providing technical support and expertise to team members, ensuring audit standards are met, and communicating results to customers and partners.
The Revenue Cycle Specialist at Spring Health will oversee aging revenue, payment posting, and cash collections, ensuring accurate reimbursement for medical services rendered. Responsibilities include resolving insurance claim issues, communicating with patients on balances, and initiating corrective actions for revenue cycle management improvement. Success is measured by optimized revenue generation, timely billing, accuracy, compliance, and customer satisfaction. The position requires a high school diploma, 2 years of healthcare experience, familiarity with behavioral health, tech proficiency, and strong communication skills.
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Join Bonterra as a Customer Support Specialist to provide exceptional support for their software products. Collaborate with internal teams and ensure seamless customer experiences. Ideal for individuals with strong technological aptitude and a commitment to customer satisfaction.
As a Claims & Disputes Specialist at Hotel Engine, you will collaborate with suppliers and internal teams to resolve billing discrepancies, investigate billing anomalies, communicate solutions internally and externally, and ensure incidentals are billed correctly. The role requires strong communication skills, basic accounting knowledge, ability to problem solve, and proficiency in Excel, Wex, and Salesforce.
The Ambassador Specialist will support and scale Ambassador partnerships across Health and Wellness Brands, drive revenue through activating Ambassadors, and assist in content generation and expansion opportunities. Responsibilities include implementing marketing strategies, onboarding new ambassadors, maintaining communication, tracking program metrics, and conducting industry research.
Vendor Specialist responsible for vendor management, negotiation, and collaboration. Must have leadership and communication skills. Bachelor's degree required. 1-2+ years of experience in negotiations and vendor management. Strong project management and communication skills.
The Tier 3 Customer Support Analyst at Center plays a crucial role in incident management, product defect resolution, and case escalations. Responsibilities include guiding incidents towards resolution, communicating with customers, troubleshooting escalated issues, and implementing effective tools and processes to support customers.
Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.
The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.
Top remote Companies in Miami, FL Hiring Customer Success Roles
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