Top Remote Customer Success Jobs in Birmingham, AL
The Tier 3 Customer Support Analyst at Center plays a crucial role in incident management, product defect resolution, and case escalations. Responsibilities include guiding incidents towards resolution, communicating with customers, troubleshooting escalated issues, and implementing effective tools and processes to support customers.
Strategic Accounts Manager role at a Boston-based software startup focused on energy efficiency solutions for homes. Responsible for managing large enterprise accounts of utilities and partner consulting companies, driving client success, and fostering steady growth in relationships. The role involves owning and growing key account relationships, driving product implementation and utilization, cultivating strong customer relationships, serving as the voice of the customer within the team, executing account management processes, and contributing to business growth through renewals and expansion.
The Support Specialist, Workforce is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, and providing training. The position requires high attention to detail, flexibility, and strong technical aptitude.
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Seeking a Tech Touch Customer Success Manager to manage a portfolio of customers, drive product adoption, and ensure customer success. Responsibilities include developing customer relationships, implementing retention strategies, and utilizing data for improvement. Requires a Bachelor's degree, 2-3 years of related experience, strong analytical skills, and proficiency in CRM tools and data analysis.
Work from Home Customer Service Coordinator role in the Application Fraud Team at Capital One. Responsibilities include providing customer support, demonstrating strong attention to detail, communicating effectively, and maintaining a reliable internet connection. Hourly rate: $21. Benefits include medical coverage, flexible schedules, paid time off, tuition reimbursement, and more.
Join us as a Strategic Customer Success Manager at Wonderlic, where your skills will play a crucial role in meeting our dynamic client needs through our products, Wonderlic Select and Wonderlic Develop. Your main goal will be twofold: make sure our clients get the best value from our offerings, and smartly weave this into a revenue-focused strategy through renewals, cross-selling, and upselling. Your sharp sales and negotiation skills will be key to maintaining healthy and consistent revenue growth. Your talent in managing a large portfolio of accounts and building strong customer relationships will be vital. We're looking for someone who can make complex situations simple, guiding our customers, aligning our products with their strategies, and creating lasting, beneficial relationships. Let's work together to build pathways where our customers and products both flourish, driving mutual success and innovation!
The Senior Healthcare Rep is responsible for launching new products, managing business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. They should possess strong sales, promotional, and strategic business development skills, along with in-depth customer engagement expertise in both virtual and in-person settings.
Responsible for launching new products, managing business relationships, and engaging in product promotion within assigned accounts. Must possess strong sales, promotional, and business development skills as well as in-depth customer engagement expertise.
Lead relationships with existing accounts at ServiceNow, developing strategic solutions and achieving financial targets. Manage executive relationships, oversee global account development, and drive outstanding customer experiences.
The Manager of Customer Success at ServiceNow is responsible for building and leading a team in Orlando to deliver technical accelerators to customers, ensuring proper technical governance and stakeholder support. The role includes hiring, coaching, and leading a team of technical consultants, managing employee performance, building strategic relationships, and overseeing the execution of technical deliveries for accelerator offerings.
Customer Success Manager role with a focus on optimizing the use of Ellevation in school districts, building relationships with district leaders, and ensuring ongoing adoption and engagement of the platform. Responsibilities include onboarding, account health management, and collaborating with internal teams to meet district needs and drive product adoption.
Global Chief Customer Officer responsible for leading Customer Success, Professional Services, and Support teams. Develop and implement methodologies to drive client adoption and growth. Collaborate with executive team on company strategy and vision. Overhaul Customer Success/Professional Services methodologies, align with Sales Leadership, and present outcomes to the board. Key stakeholder in shaping company's future growth and initiatives.
Top remote Companies in Birmingham, AL Hiring Customer Success Roles
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