Redgate Software

Specializing in end-to-end database DevOps for over 24 years, Redgate makes ingeniously simple software.

Redgate, Cornwall, England, GBR

Hybrid

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Jobs//Hybrid//Design + UX//

UX Researcher

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We're seeking an experienced UX Researcher to join our team!

Redgate Software:
Redgate offers end-to-end Database DevOps to help organizations streamline software development and get value from their data faster.
Redgate's portfolio of solutions helps organizations reliably solve the complex challenges of database management across the DevOps lifecycle on any database, anywhere. We make life easier for IT leaders, development and operations teams, increasing efficiency, reducing errors and safeguarding business-critical data.
More than 200,000 people globally, including 92% of the Fortune 100, trust Redgate to deliver ingeniously simple software.
The Role:
We're looking for a strategically minded User Researcher to join our Product Design team as our first dedicated UX Researcher and strengthen our user centred product development.
This role will lead strategic research initiatives both across our product portfolio and within specific solution areas. Be a key partner in the development process, advocating for user-centric principles and ensure that research findings directly contribute to the success of our products.
We operate from a flexible hybrid model, that supports a healthy work-life balance. For this role, we're looking for candidates who live close to our Cambridge office.
Your Work at Redgate Software:

Working closely with the Head of Product Design and the Lead Product Designers, translate development goals and strategies into actionable research opportunities
Collaborate with Design and Product teams to translate research findings into actionable insights, providing guidance on leveraging these insights to drive informed product decisions and design improvements
Identify, specify, manage, and execute both generative and evaluative research to inform product development
Advocate for data informed decisions and develop quantitative research methodologies to complement our qualitative research practice.(can remove if needed, covered later)
Continuously evaluate and refine research processes, staying up to date with industry trends and advancements to bring innovative practices to the team

Who You Are:

Proven hands-on experience as a UX Researcher in a product environment
Experience utilising a wide range of qualitative & quantitative research methods to identify and communicate customer needs and problems to cross-functional teams, focusing on key issues
Proven track record of adapting research approaches based on project requirements and goals using lean and pragmatic approaches to achieve desired outcomes
Strong critical-thinking skills, able to analyse complex problems and provide actionable insights
Excellent communications skills including facilitation, able to adapt style and approach to effectively share research insights to different stakeholder levels

Self-motivated, possessing drive and ability to work independently or across teams to get things done

Salary:

Circa £60,000 to £65,000 depending on experience

Our Culture + Commitment:
Welcome to a place where people are not just part of the team - they are the driving force behind our achievements.
At the heart of Redgate, beats a commitment to being a values-led company. Acting as our North Star, our values help us focus on what really matters: our people and their experience.
Get to know us more at: https://bit.ly/43uZIqb
Glassdoor: 4.6 rating with a 98% CEO approval rate
Built In: 8 Best Places to Work lists
RepVue: Top 20% companies with an 85+ rating
Total Rewards:
Taking care of our employees is the heart of our success story! We take efforts to create an environment where you not only thrive in your career but also enjoy every moment of your journey with us. Here's a glimpse into the array of benefits and perks we offer to make your experience with us truly exceptional.
Competitive Compensation, Comprehensive Health Coverage, Monthly Wellbeing Allowance, Flexible Work Arrangements, Professional Development Opportunities, Generous Paid Time Off, EAP, ERG, Wellness Initiatives, Employee Recognition Programs, Community Involvement, and much more.
Redgate Software is an Equal Opportunity Employer
It doesn't hurt to take a chance and apply! While we list out what we generally look for, we are likely missing other attributes and skills that you have that could make you a great fit. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%.
If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants section in the application process or email [email protected].
Redgate Software is proud to be an equal opportunity workplace and is an affirmative action employer; protected classes in every market in which we do business worldwide: race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
At Redgate, we recruit on a rolling basis, which means we carry on recruiting until we find the right person for the role. As a result, we tend to compare individuals to the role specification rather than to each other.
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Lucy Boyes

Internal Communications Manager

VISIBILITY AND SUPPORT

Fostering inclusion through daily practices

“As one of Redgate’s senior communicators and one of a small number of transgender employees, I field questions or concerns that coworkers might not be comfortable bringing to someone else,” Lucy Boyes said. “It never stops being an honor.” Beyond individual connections, Boyes has been able to support changes around trans inclusion and visibility by incorporating gender-neutral bathrooms in Redgate’s new headquarters and building a culture of inclusivity through the practice of sharing pronouns. “I’m grateful to demonstrate that Redgate is a safe place to be gender-nonconforming,” they said.

I care deeply about making the workplace a better environment for the humans who do the work, including creating a culture where everyone is free to bring their entire selves to work if they choose.

Cathy Culpepper

ISR/SDR Manager

CONNECTION AND INSPIRATION

Creating new seats at the table

When Cathy Culpepper began her career, she found herself excluded from conversations and decisions based on her gender or race. That experience has informed how she shows up for her Redgate colleagues today. “It’s important to be the person in the room who advocates for a more accepting and welcoming future for all,” she said. One part of building that future is creating mentorship pathways to support growth. According to Culpepper, “If we aren’t hiring diverse team members, we don’t have the ability to promote and create mentors to whom future team members can look up.”

There are many benefits to diverse teams — more creative problem solving, more empathy toward peers and customers and a positive impact on revenue. I see all of these qualities on my team.

Josh Byus

Customer Success Manager

INFINITE POSSIBILITY

Finding purpose in supporting diversity

Every day, Josh Byus strives to fulfill his personal philosophy: “Infinite diversity in infinite combinations.” Star Trek fans may recognize the quote — the foundation of Vulcan belief in the beauty and possibility of celebrating difference. And according to Byus, Redgate found a way to do exactly that at the recent Level Up internal conference by highlighting a panel of some of the newest and youngest Redgaters. “They came from different cultures and locations around the world,” he said. “Their presentation offered new ideas to tangibly lift up those climbing ahead in their careers.”

Diverse people coming together to create a sense of purpose, belonging and constructively challenging each other through our differences helps me find value and growth in the work that I do.