Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment operations landscape by removing traditional information boundaries and uniting the front-, middle- and back-office into one system, with one unified data set.
Passionate about client service, we complement our software solutions with expert middle- and back-office managed services. In fact, we've been recognized as Best Managed Services Provider at the HFM EU Services Awards. We help fund managers around the world streamline their operations, mitigate risk, and improve transparency and reporting so they can confidently focus on what they do best – invest.
As a company, we’re absolutely committed to the growth, development, and well-being of our people. Enfusion is where you can pursue your passion, showcase and further develop your skills, and launch a meaningful and rewarding career. If you're looking for a culture that is inclusive, collaborative, entrepreneurial, values diversity, fosters and rewards creative exploration, and strives to continually exceed client expectations then we're looking forward to hearing from you.
Learn more about Enfusion by visiting www.enfusion.com and apply today!
The Team:
The PMS Product Support Organization provides client-facing support assisting clients to utilize the Enfusion PMS module for their daily operations. The PMS Product Support Organization consists of three verticals – PMS Specialists (Valuations & Risk, Portfolio Construction, and P&L and Accounting), Reporting Operations, and Static Data)
PMS Specialists are responsible for taking ownership of complex, high priority queries, workflows, and projects across the PMS module, consistently delivering optimal solutions for clients. PMS Specialists will be subject matter experts in their functional area. Along with the Regional PS Operations Leads, PMS Specialists will serve as the technical escalation point for the whole of the PMS Product Support org. PMS Specialists will have a close working relationship with PMS Product Development, jointly investigating complicated client queries, identifying system gaps and potential enhancements, and provide input on prioritizing new developments. The PMS Specialist Team will also work in alignment with Account Management, Implementations, and other departments to consistently deliver excellent client service.
The Role:
This team will combine expertise across the PMS core functions ranging across clients' front, middle, and back office. This team has expertise on Enfusion PMS tools and workflows that generate Trades and Orders, and integrates that with their knowledge of P&L, NMV calculations and a fundamental understanding of basic accounting principles. With such a breadth of scope that spans the entirety of Enfusion’s core PMS module; new joiners have the opportunity to pick their areas of strength and develop these further, and more tenured members find themselves with the skills and experience to comfortably solve for complex PMS issues that overlap across functional areas. Those interested in front-office trading workflows will spend time advising traders and PM’s to systematically rebalance portfolios to defined targets, remodel portfolio weightings towards benchmarks, and support other niche ad-hoc trading workflows.
Those more inclined towards P&L and Accounting will focus on P&L, NMV, and Exposure calculations, Position Accruals and Payments management, Total Return Swap and Short Borrow Agreement Configurations, Tax Lot analysis, and complex General Ledger Accounting queries. The overarching skill members will develop is an innate ability to confidently navigate across the natively linked PMS / Accounting System and recognize patterns and relationships that will ultimately allow them to solve the clients request. Lastly, in numerous cases, this team will overlap with the Val & Risk team, particularly with decomposing P&L on Bonds, Credit Instruments, and other OTC Products. The two teams will be highly integrated not only in their work for clients but in their shared requirement to upscale other members of the Client Services organization.
What You’ll Do:
- Assist clients in creating intelligent and flexible order creation workflows that fit client specific requirements.
- Develop a strong understanding of PMS Trade Creation Tools, such as Position Transfers, Corporate Action Processing, Option Processing, Futures Rolls, etc. Assist clients in booking these internal trades ensuring correct P&L after updates.
- Take ownership of Trade Allocation and Trade Commission set-ups
- Expertise in decomposing P&L for Listed Products, breaking down Unrealized and Realized Components into the most P&L components to justify the system calculations or identify and address the root issue for a P&L query.
- Calculate NMV, Exposure, and Monetized Greeks
- Develop a holistic understanding of the PMS GL Relationship in order to take on high complexity GL queries regarding Financial Statements Investigations and PMS/GL Breaks
What You’ll Need:
- Bachelor’s degree from and an accredited university or college in Finance, Accounting, Economics, or related field. Additional experience in Mathematics or other high level quantitative experience is a bonus
- 3+ years of experience in client support for Portfolio Management Systems for Asset Managers, or experience in Middle Office/Operations at either an Asset Manager, Bank, or Administrator
- Superior analytical and problem-solving skills
- Ability to handle and prioritize multiple tasks and work independently
- Confident and calm demeanor
- Experience in financial services a strong bonus
- Previous client-facing experience and experience handling client escalations is a strong bonus.
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Enfusion offers a competitive compensation and benefits package, retirement and pension plans, and generous Paid Time Off policy; and paid parental leave. Other perks include commuter benefits, and an employee assistance program. All benefits and programs are subject to applicable eligibility requirements.
Enfusion is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Enfusion will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
Position will remain open until filled.
