Chewy
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Plantation, FL, USA

ServiceNow Developer II

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Our Opportunity:

We are looking for a ServiceNow Developer II at our facility in Plantation, FL to increase the return on investment of the platform by improving the layout and design of current portals, drive improved team member experience and utilization of the ServiceNow platform.

What You’ll Do: 

  • Work directly with the Corporate Systems Technical Product(s) Teams to deliver technical solutions to solve business problems.
  • Participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow, documenting development progress and collaborating across platform teams.
  • Support and participate in customer requirement workshops, working with product owner/stakeholders for the Human Resources team to configure requested items and tasks including the use of Flow Designer to manage processes and meet business requirements.
  • Focus on driving maturity of the implemented modules and implementing advanced features.
  • Create and maintain system design and operations documentation.
  • Create and implement client scripts, business rules, User Interface (UI) Policies, Access Control Lists (ACLs), and otherwise configure or modify ServiceNow applications to meet business requirements.
  • Provide input to a project’s technical documentation like Architecture Document, Implementation/Deployment plan, and Security profile document.

What You’ll Need:

  • Bachelor's degree in Computer Science, Engineering, or related field and 4 years of experience.
  • Full term experience must include: supporting the implementation, administration, configuration, and/or development of an ITSM tool;
  • Scripting, tool configuration, design work, technical configuration, and deployment;
  • Develop on the ServiceNow platform including the creation and/or customization of the core applications, including experience in implementing, configuring and enhancing Human Resources Service Delivery (HRSD);
  • Web technologies (JavaScript, XML, HTML, AngularJS, Restful API, PowerShell etc.);
  • Building complex flows via ServiceNow Flow Designer; building custom applications leveraging out of the box features;
  • Web-based systems architecture, service-based architecture, enterprise application architecture;
  • At least 2 of the following: ITSM, ITBM, GRC, CMDB, and App Engine; and
  • technical aspects of the ServiceNow implementation including ServiceNow architecture, Application UI, Process and solution integration, Workflow design/ configuration, Reporting, and Integrations.
  • The position is eligible for the Employee Referral Program.

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].


If you have a question regarding your application, please contact [email protected].


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What are Chewy Perks + Benefits

Chewy Benefits Overview

It all starts with taking care of our Team Members.

At Chewy, we recognize the importance of providing meaningful and impactful work. That’s why we are constantly innovating, pushing the limits to delight our customers and colleagues, and providing endless ways for our Team Members to build, grow and develop.

We also understand that wellbeing is different for everyone and offer a wide variety of traditional and unique benefits. Here’s a sampling of what we offer:
• Competitive wages and retirement benefits such as 401k and Long-Term Incentives (LTI)
• Chewy University (Chewy U) for learning, growth, and development resources
• 20% Team Member discount on Chewy.com
• Unlimited PTO (for Exempt, Full-Time, salaried employees)
• Pet-friendly Chewy Corporate hubs in Boston, MA; Bellevue, WA; and Plantation, FL
• Maternity/Paternity and family bonding leave covered at 100%
• Paw-ternity Leave (yes–that means time off when you adopt a new pet)
• DEI-focused Team Member Resource Groups (TMRGs)

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Recreational clubs
Chewy sponsors office sports leagues year-round.
Relocation assistance
Professional Development
Job training & conferences
Lunch and learns
Cross-functional lunch and learns.
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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