Motorola Solutions
We help people be their best in the moments that matter.
Schaumburg, IL, USA
Hybrid

Business Operations Manager - Change Management

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Company Overview

At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.

Department OverviewThe Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola’s rich heritage in this space. Our solutions include broadband Push to Talk (PTT), multimedia messaging, location based collaboration, video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.
Job Description

Are you a business operations / change management professional with software project management experience looking to support a strategic, operational team? Do you have experience providing cross-functional program / initiative leadership in the communications industry? If so, Motorola Solutions has a great opportunity for you!

Scope of Responsibilities / Expectations

In this role you will be responsible for:

  • Lead change management in the UC organization, drives a systematic approach to dealing with the transition or transformation of an organization's goals, processes or management tool technologies.

  • In charge of implementing strategies for effecting change, controlling change and helping people to adapt to change

  • Develop and execute Governance processes that meet business needs across the organization, including standards and procedures for operations governance.

  • Identify, track and analyze key metrics and organization level action items for the UC’s operating effectiveness and quality based on the Governance process.

  • Identify and implement continuous improvement initiatives to optimize operations efficiency.

  • Coordinate with stakeholders and management in integrating business processes throughout the organization.

Desired Background/Knowledge/Skills

The ideal candidate has:

  • 10+ years of experience in the Communications or IT industry.

  • 10+ years of experience in a business operations and/or change management role or equivalent experience.

  • Having software project management experience is highly desirable.

  • Familiarity with SAFe and Agile practice is a plus 

#LI-RS1

Employer work permit sponsorship is not available for this position. 


Basic Requirements

  • At least a Bachelor’s Degree required.

  • 10+ years of experience in a business operations and/or change management role or equivalent experience


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Remote work program
Our remote work program includes telecommuting at Manager discretion.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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