Upgrade, Inc.
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Oversee and execute training and development in a call center, design and implement training programs, provide ongoing coaching and support to employees, monitor performance, and collaborate with business leaders to identify skill gaps and develop learning programs.
Upgrade is seeking a Custodian of Records to support the Vendor Management Team by managing records, assisting with notary signings, and ensuring compliance with record-keeping procedures. The role involves maintaining confidentiality, developing documentation, and providing exceptional service to internal teams and vendors.
Upgrade is seeking a Product Counsel to provide legal guidance on product initiatives, assess legal risks, and ensure regulatory compliance. The role offers flexibility to work remotely in the United States on PST hours.