Tethr

Your customers = the basis of your business. Tethr’s AI listening platform analyzes each conversation you have with your customers to help you deliver the exceptional customer experience you want (and need) to provide. Tethr dissects moments from phone calls, chats, and other interactions, and like magic, delivers automatic business intelligence straight to you – without forcing you to hire a data scientist to interpret it all. Our TethrRX dashboards automatically use your data to calculate customer churn risk, contact center agent performance, sales rep productivity, and customer effort. Founded in 2012 by experts in the science behind customer experience, Tethr uses speech and text analytics, powers it with AI and machine learning, and then gives you practical, proven steps to improve every metric that matters. We integrate with your favorite business tools, like Salesforce, Zendesk, Zoom, Qualtrics, and more. We’re officially based in Austin, Texas, but our fully remote workforce includes team members from all over the United States. Together, we help customers listen to their customers to improve metrics that matter.