Technical Support salary in Raleigh-Durham, NC
Average Base Salary in Raleigh-Durham, NC
$65,125
$3,200
Additional Cash Compensation
$68,325
Total Compensation
Median: 65,000
Min: $55K
Max: $73K
How Much Does a Technical Support Make in Raleigh-Durham, NC?
The average salary for a Technical Support in Raleigh-Durham, NC is $65,125. The average additional cash compensation for a Technical Support in Raleigh-Durham, NC is $3,200. The average total compensation for a Technical Support in Raleigh-Durham, NC is $68,325. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Raleigh-Durham, NC.
Add your Technical Support in Raleigh-Durham, NC salary info
Technical Support
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Raleigh-Durham, NC
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Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
The most common Technical Support salary in Raleigh-Durham, NC is between $50k - $60k.
Average Operations salaries in Raleigh-Durham, NC
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $55,556 | Min: $40K Max: $76K |
| Operations Associate | $56,111 | Min: $45K Max: $72K |
| Desktop Support | $59,571 | Min: $49K Max: $79K |
| Office Manager | $63,714 | Min: $50K Max: $80K |
| Sales Operations Analyst | $63,889 | Min: $60K Max: $70K |
| Technical Support | $65,125 | Min: $55K Max: $73K |
| Business Analyst | $72,778 | Min: $65K Max: $80K |
| Marketing Operations Manager | $82,000 | Min: $52K Max: $95K |
| Customer Support Manager | $82,714 | Min: $70K Max: $123K |
| Operations Manager | $82,750 | Min: $72K Max: $90K |
| Client Success Manager | $84,580 | Min: $75K Max: $101K |
| Business Intelligence Analyst | $90,111 | Min: $80K Max: $111K |
| Senior Business Analyst | $97,556 | Min: $90K Max: $133K |
| Implementation Specialist | $104,286 | Min: $65K Max: $125K |
| Sales Operations Manager | $107,222 | Min: $95K Max: $135K |
| Director of Customer Success | $145,333 | Min: $120K Max: $201K |
| Director of Operations | $157,250 | Min: $125K Max: $265K |
| Vice President of Operations | $177,286 | Min: $173K Max: $185K |
| COO (Chief Operating Officer) | $178,667 | Min: $125K Max: $204K |
| Vice President of Care | $181,143 | Min: $173K Max: $210K |
| Vice President of Marketing | $214,571 | Min: $175K Max: $284K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Raleigh-Durham, NC
Skills that affect Technical Support salaries in Raleigh-Durham, NC
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 1,000+ employees, earning $67,333 on average.
Recent Technical Support salaries in Raleigh-Durham, NC
$60,000
Yearly Salary
A Application Specialist reported a yearly salary of $60,000 with +$3,200 in additional cash compensation
3-5 Years of Experience
Male
1,000+ Employees
Raleigh-Durham, NC
$72,000
Yearly Salary
A Technical Support reported a yearly salary of $72,000
1,000+ Employees
Raleigh-Durham, NC
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1,000+ Employees
Raleigh-Durham, NC
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
1,000+ Employees
Raleigh-Durham, NC
$73,000
Yearly Salary
A Technical Support reported a yearly salary of $73,000
51-200 Employees
Raleigh-Durham, NC
$71,000
Yearly Salary
A Technical Support reported a yearly salary of $71,000
51-200 Employees
Raleigh-Durham, NC
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Raleigh-Durham, NC
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Raleigh-Durham, NC