Technical Support salary in Raleigh-Durham, NC
Average Base Salary in Raleigh-Durham, NC
How Much Does a Technical Support Make in Raleigh-Durham, NC?
The average salary for a Technical Support in Raleigh-Durham, NC is $65,125. The average additional cash compensation for a Technical Support in Raleigh-Durham, NC is $3,200. The average total compensation for a Technical Support in Raleigh-Durham, NC is $68,325. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Raleigh-Durham, NC.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in Raleigh-Durham, NC
|Job Title||Average Salary||Salary Range|
|Customer Support Rep||$60,000|
|Sales Operations Analyst||$63,889|
|Marketing Operations Manager||$82,000|
|Customer Support Manager||$82,714|
|Client Success Manager||$83,222|
|Business Intelligence Analyst||$90,111|
|Senior Business Analyst||$97,556|
|Sales Operations Manager||$107,222|
|Director of Customer Success||$145,333|
|Director of Operations||$157,250|
|Vice President of Operations||$177,286|
|COO (Chief Operating Officer)||$177,875|
|Vice President of Care||$181,143|
|Vice President of Marketing||$214,571|
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.