Technical Support salary in Providence, RI
Average Base Salary in Providence, RI
How Much Does a Technical Support Make in Providence, RI?
The average salary for a Technical Support in Providence, RI is $62,286. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Providence, RI.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in Providence, RI
|Job Title||Average Salary||Salary Range|
|Customer Support Rep||$48,400|
|Sales Operations Analyst||$66,286|
|Customer Support Manager||$72,500|
|Client Success Manager||$76,429|
|Business Intelligence Analyst||$86,556|
|Marketing Operations Manager||$92,500|
|Sales Operations Manager||$97,111|
|Senior Business Analyst||$101,111|
|Director of Customer Success||$122,400|
|Director of Operations||$141,857|
|Vice President of Operations||$169,000|
|Vice President of Care||$177,500|
|COO (Chief Operating Officer)||$196,000|
|Vice President of Marketing||$202,400|
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.