Salaries//Philadelphia, PA//Technical Support

Technical Support salary in Philadelphia, PA

Average Base Salary in Philadelphia, PA

$65,750
Median: 60,000
Min: $55K
Max: $95K

How Much Does a Technical Support Make in Philadelphia, PA?

The average salary for a Technical Support in Philadelphia, PA is $65,750. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Philadelphia, PA.

Technical Support
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best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, San Francisco and Remote.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 59% (69,164)
Dallas-Fort Worth, TX$101,500
+ 32% (69,164)
Colorado, CO$94,751
+ 27% (69,164)
San Francisco, CA$91,477
+ 24% (69,164)
Remote$85,856
+ 19% (69,164)
New York City, NY$79,990
+ 14% (69,164)
Madison, WI$78,875
+ 12% (69,164)
Greater Boulder Area$75,865
+ 9% (69,164)
Orange County$75,571
+ 8% (69,164)
Chicago, IL$74,741
+ 7% (69,164)

Technical Support Salary by gender

Technical Support Salary by Years of Experience

The average salary for a Technical Support with 7+ years of experience is $95,000.

Technical Support Salary ranges

The most common Technical Support salary in Philadelphia, PA is between $80k - $90k.

Average Operations salaries in Philadelphia, PA

Job TitleAverage SalarySalary Range
Customer Support Rep$46,778
Min: $40K
Max: $53K
Office Manager$56,000
Min: $48K
Max: $78K
Desktop Support$63,000
Min: $55K
Max: $68K
Operations Associate$64,350
Min: $45K
Max: $83K
Technical Support$65,750
Min: $55K
Max: $95K
Sales Operations Analyst$67,000
Min: $60K
Max: $79K
Business Analyst$73,865
Min: $64K
Max: $80K
Operations Manager$81,667
Min: $75K
Max: $100K
Customer Support Manager$86,286
Min: $70K
Max: $99K
Implementation Specialist$86,750
Min: $65K
Max: $100K
Client Success Manager$87,300
Min: $75K
Max: $117K
Business Intelligence Analyst$90,200
Min: $60K
Max: $106K
Marketing Operations Manager$95,222
Min: $90K
Max: $100K
Senior Business Analyst$100,500
Min: $90K
Max: $160K
Sales Operations Manager$121,889
Min: $95K
Max: $160K
Director of Customer Success$130,778
Min: $109K
Max: $160K
Director of Operations$146,000
Min: $100K
Max: $241K
Vice President of Marketing$173,750
Min: $140K
Max: $185K
Vice President of Care$177,500
Min: $175K
Max: $180K
Vice President of Operations$180,250
Min: $173K
Max: $189K
COO (Chief Operating Officer)$188,750
Min: $170K
Max: $250K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in Philadelphia, PA

Skills that affect Technical Support salaries in Philadelphia, PA

1
Customer Support
3% have this skill
2
IT Support
2% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1,000+ employees, earning $81,000 on average.

Recent Technical Support salaries in Philadelphia, PA

$95,000
Yearly Salary
A Technical Support reported a yearly salary of $95,000
7+ Years of Experience
Male
501-1,000 Employees
Philadelphia, PA
$81,000
Yearly Salary
A Technical Support reported a yearly salary of $81,000
1,000+ Employees
Philadelphia, PA
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
11-50 Employees
Philadelphia, PA
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
201-500 Employees
Philadelphia, PA
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
501-1,000 Employees
Philadelphia, PA
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Philadelphia, PA
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Philadelphia, PA
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Philadelphia, PA