Salaries//Cleveland, OH//Technical Support

Technical Support salary in Cleveland, OH

Average Base Salary in Cleveland, OH

Median: 60,000
Min: $55K
Max: $82K

How Much Does a Technical Support Make in Cleveland, OH?

The average salary for a Technical Support in Cleveland, OH is $63,571. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Cleveland, OH.

Technical Support
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best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, San Francisco and Remote.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 59% (69,159)
Dallas-Fort Worth, TX$101,500
+ 32% (69,159)
Colorado, CO$94,751
+ 27% (69,159)
San Francisco, CA$91,477
+ 24% (69,159)
+ 19% (69,159)
New York City, NY$79,990
+ 14% (69,159)
Madison, WI$78,875
+ 12% (69,159)
Greater Boulder Area$75,865
+ 9% (69,159)
Orange County$75,571
+ 8% (69,159)
Chicago, IL$74,741
+ 7% (69,159)

Technical Support Salary by gender

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Technical Support Salary by Years of Experience

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Technical Support Salary ranges

The most common Technical Support salary in Cleveland, OH is between $80k - $90k.

Average Operations salaries in Cleveland, OH

Job TitleAverage SalarySalary Range
Customer Support Rep$42,571
Min: $39K
Max: $54K
Desktop Support$54,143
Min: $41K
Max: $60K
Operations Associate$56,938
Min: $45K
Max: $118K
Office Manager$63,143
Min: $50K
Max: $78K
Sales Operations Analyst$63,571
Min: $57K
Max: $76K
Technical Support$63,571
Min: $55K
Max: $82K
Customer Support Manager$72,500
Min: $70K
Max: $75K
Client Success Manager$77,300
Min: $54K
Max: $140K
Implementation Specialist$84,000
Min: $59K
Max: $103K
Marketing Operations Manager$86,167
Min: $72K
Max: $95K
Business Intelligence Analyst$86,600
Min: $65K
Max: $98K
Operations Manager$88,125
Min: $75K
Max: $120K
Business Analyst$92,000
Min: $70K
Max: $121K
Sales Operations Manager$94,000
Min: $77K
Max: $100K
Senior Business Analyst$95,364
Min: $85K
Max: $120K
Director of Customer Success$111,200
Min: $66K
Max: $125K
Director of Operations$148,714
Min: $125K
Max: $173K
COO (Chief Operating Officer)$156,500
Min: $116K
Max: $200K
Vice President of Operations$161,000
Min: $131K
Max: $185K
Vice President of Care$177,500
Min: $175K
Max: $180K
Vice President of Marketing$193,143
Min: $175K
Max: $217K



What is a technical support specialist?


A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.


How to become a technical support specialist?


Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.


What skills should a technical support specialist have?


The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in Cleveland, OH

Skills that affect Technical Support salaries in Cleveland, OH

Customer Support
3% have this skill
IT Support
2% have this skill
Business Operations
1% have this skill
Account Management Ops
1% have this skill
Team Training & Development
1% have this skill
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1,000+ employees, earning $82,000 on average.

Recent Technical Support salaries in Cleveland, OH

Yearly Salary
A Technical Support reported a yearly salary of $82,000
1,000+ Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $55,000
11-50 Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $68,000
201-500 Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $60,000
501-1,000 Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $65,000
51-200 Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Cleveland, OH
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Cleveland, OH