Technical Support salary in Baltimore, MD
Average Base Salary in Baltimore, MD
How Much Does a Technical Support Make in Baltimore, MD?
The average salary for a Technical Support in Baltimore, MD is $64,000. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Baltimore, MD.
Technical Support Salary by gender
Technical Support Salary by Years of Experience
Technical Support Salary ranges
Average Operations salaries in Baltimore, MD
Job Title | Average Salary | Salary Range |
---|---|---|
Customer Support Rep | $43,714 | Min: $40K Max: $55K |
Operations Associate | $54,429 | Min: $45K Max: $62K |
Desktop Support | $57,571 | Min: $55K Max: $60K |
Sales Operations Analyst | $60,571 | Min: $53K Max: $65K |
Office Manager | $63,625 | Min: $50K Max: $77K |
Technical Support | $64,000 | Min: $55K Max: $88K |
Business Analyst | $70,000 | Min: $65K Max: $75K |
Implementation Specialist | $75,500 | Min: $62K Max: $135K |
Customer Support Manager | $79,857 | Min: $69K Max: $97K |
Operations Manager | $86,429 | Min: $80K Max: $90K |
Business Intelligence Analyst | $87,667 | Min: $80K Max: $109K |
Marketing Operations Manager | $92,200 | Min: $66K Max: $155K |
Client Success Manager | $94,100 | Min: $75K Max: $135K |
Sales Operations Manager | $98,111 | Min: $84K Max: $112K |
Senior Business Analyst | $101,545 | Min: $90K Max: $136K |
Director of Customer Success | $103,857 | Min: $67K Max: $125K |
Director of Operations | $137,750 | Min: $98K Max: $190K |
Vice President of Care | $162,667 | Min: $133K Max: $180K |
Vice President of Marketing | $176,875 | Min: $120K Max: $230K |
COO (Chief Operating Officer) | $177,857 | Min: $165K Max: $200K |
Vice President of Operations | $190,714 | Min: $178K Max: $226K |
FAQ
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
How to become a technical support specialist?
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
What skills should a technical support specialist have?
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.