Salaries//Baltimore, MD//Technical Support

Technical Support salary in Baltimore, MD

Average Base Salary in Baltimore, MD

$64,000
Median: 60,000
Min: $55K
Max: $88K

How Much Does a Technical Support Make in Baltimore, MD?

The average salary for a Technical Support in Baltimore, MD is $64,000. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Baltimore, MD.

Technical Support
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best-paying cities for Technical Support

The metropolitan areas that pay the highest salaries for software engineers are Western Colorado, Dallas-Fort Worth, Colorado, San Francisco and Remote.
City NameAverage SalaryCompared to National Average
Western Colorado$170,000
+ 59% (69,164)
Dallas-Fort Worth, TX$101,500
+ 32% (69,164)
Colorado, CO$94,751
+ 27% (69,164)
San Francisco, CA$91,477
+ 24% (69,164)
Remote$85,856
+ 19% (69,164)
New York City, NY$79,990
+ 14% (69,164)
Madison, WI$78,875
+ 12% (69,164)
Greater Boulder Area$75,865
+ 9% (69,164)
Orange County$75,571
+ 8% (69,164)
Chicago, IL$74,741
+ 7% (69,164)

Technical Support Salary by gender

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Technical Support Salary by Years of Experience

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Technical Support Salary ranges

The most common Technical Support salary in Baltimore, MD is between $80k - $90k.

Average Operations salaries in Baltimore, MD

Job TitleAverage SalarySalary Range
Customer Support Rep$43,714
Min: $40K
Max: $55K
Operations Associate$54,429
Min: $45K
Max: $62K
Desktop Support$57,571
Min: $55K
Max: $60K
Sales Operations Analyst$60,571
Min: $53K
Max: $65K
Office Manager$63,625
Min: $50K
Max: $77K
Technical Support$64,000
Min: $55K
Max: $88K
Business Analyst$70,000
Min: $65K
Max: $75K
Implementation Specialist$75,500
Min: $62K
Max: $135K
Customer Support Manager$79,857
Min: $69K
Max: $97K
Operations Manager$86,429
Min: $80K
Max: $90K
Business Intelligence Analyst$87,667
Min: $80K
Max: $109K
Marketing Operations Manager$92,200
Min: $66K
Max: $155K
Client Success Manager$94,100
Min: $75K
Max: $135K
Sales Operations Manager$98,111
Min: $84K
Max: $112K
Senior Business Analyst$101,545
Min: $90K
Max: $136K
Director of Customer Success$103,857
Min: $67K
Max: $125K
Director of Operations$137,750
Min: $98K
Max: $190K
Vice President of Care$162,667
Min: $133K
Max: $180K
Vice President of Marketing$176,875
Min: $120K
Max: $230K
COO (Chief Operating Officer)$177,857
Min: $165K
Max: $200K
Vice President of Operations$190,714
Min: $178K
Max: $226K

FAQ

Q:

What is a technical support specialist?

A.

A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.

Q:

How to become a technical support specialist?

A.

Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.

Q:

What skills should a technical support specialist have?

A.

The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.

Career Info

Technical Support jobs in Baltimore, MD

Skills that affect Technical Support salaries in Baltimore, MD

1
Customer Support
3% have this skill
2
IT Support
2% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill

Average Technical Support Salary by Company Size

People with the job title Technical Support make the most at companies with 1,000+ employees, earning $69,333 on average.

Recent Technical Support salaries in Baltimore, MD

$88,000
Yearly Salary
A Technical Support reported a yearly salary of $88,000
1,000+ Employees
Baltimore, MD
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
1,000+ Employees
Baltimore, MD
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
1,000+ Employees
Baltimore, MD
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
501-1,000 Employees
Baltimore, MD
$65,000
Yearly Salary
A Technical Support reported a yearly salary of $65,000
51-200 Employees
Baltimore, MD
$60,000
Yearly Salary
A Technical Support reported a yearly salary of $60,000
51-200 Employees
Baltimore, MD
$55,000
Yearly Salary
A Technical Support reported a yearly salary of $55,000
51-200 Employees
Baltimore, MD