Technical Support salary in Austin, TX
Average Base Salary in Austin, TX
$70,664
$5,972
Additional Cash Compensation
$76,636
Total Compensation
Median: 65,000
Min: $38K
Max: $180K
How Much Does a Technical Support Make in Austin, TX?
The average salary for a Technical Support in Austin, TX is $70,664. The average additional cash compensation for a Technical Support in Austin, TX is $5,972. The average total compensation for a Technical Support in Austin, TX is $76,636. Technical Support salaries are based on responses gathered by Built In from anonymous Technical Support employees in Austin, TX.
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Technical Support
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Austin, TX
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Technical Support Salary by gender
The average Technical Support salary for women is $62,911 and the average Technical Support salary for men is $77,028.
Technical Support Salary by Years of Experience
The average salary for a Technical Support with 7+ years of experience is $93,823. The average salary for <1 year of experience is $43,000.
Technical Support Salary ranges
The most common Technical Support salary in Austin, TX is between $110k - $120k.
Average Operations salaries in Austin, TX
| Job Title | Average Salary | Salary Range |
|---|---|---|
| Customer Support Rep | $53,239 | Min: $38K Max: $115K |
| Office Manager | $64,426 | Min: $40K Max: $115K |
| Desktop Support | $69,385 | Min: $40K Max: $125K |
| Operations Associate | $69,722 | Min: $42K Max: $181K |
| Technical Support | $70,664 | Min: $38K Max: $180K |
| Sales Operations Analyst | $76,219 | Min: $44K Max: $125K |
| Implementation Specialist | $76,352 | Min: $38K Max: $133K |
| Client Success Manager | $79,591 | Min: $45K Max: $150K |
| Business Analyst | $82,382 | Min: $50K Max: $140K |
| Customer Support Manager | $85,543 | Min: $50K Max: $130K |
| Marketing Operations Manager | $90,164 | Min: $58K Max: $200K |
| Business Intelligence Analyst | $94,835 | Min: $70K Max: $138K |
| Operations Manager | $96,607 | Min: $44K Max: $187K |
| Senior Business Analyst | $98,146 | Min: $73K Max: $135K |
| Sales Operations Manager | $102,348 | Min: $70K Max: $152K |
| Director of Operations | $139,926 | Min: $85K Max: $210K |
| Director of Customer Success | $145,200 | Min: $90K Max: $245K |
| Vice President of Operations | $183,250 | Min: $100K Max: $252K |
| Vice President of Care | $185,000 | Min: $165K Max: $220K |
| Vice President of Marketing | $201,143 | Min: $138K Max: $290K |
| COO (Chief Operating Officer) | $211,818 | Min: $100K Max: $360K |
FAQ
Q:
A.
A technical support specialist uses technical expertise and customer support skills to help employees and customers with both hardware and software issues.
Q:
How to become a technical support specialist?
A.
Technical support specialists typically have a high school diploma or GED and though a bachelor's degree is not required, it's often preferred in a field like computer science or information systems. Beyond education, candidates for the role often have one to four years of experience working in a customer service environment and experience working with hardware and software.
Q:
What skills should a technical support specialist have?
A.
The skills need to be a technical support specialist include strong technical troubleshooting abilities, research skills, knowledge of relevant coding languages and operating systems, and solid analytical and communication skills.
Career Info
Technical Support jobs in Austin, TX
Skills that affect Technical Support salaries in Austin, TX
1
Customer Support
3% have this skill
2
IT Support
1% have this skill
3
Business Operations
1% have this skill
4
Account Management Ops
1% have this skill
5
Team Training & Development
1% have this skill
6
Operations Management
0% have this skill
Average Technical Support Salary by Company Size
People with the job title Technical Support make the most at companies with 11-50 employees, earning $95,000 on average.
Recent Technical Support salaries in Austin, TX
$72,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $72,000 with +$8,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$117,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $117,000
7+ Years of Experience
Female
51-200 Employees
Austin, TX
$70,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $70,000 with +$2,450 in additional cash compensation
3-5 Years of Experience
Male
1,000+ Employees
Austin, TX
$80,000
Yearly Salary
A Technical Support Engineer reported a yearly salary of $80,000
1-3 Years of Experience
Male
201-500 Employees
Austin, TX
$76,380
Yearly Salary
A Technical Support Analyst II reported a yearly salary of $76,380
1-3 Years of Experience
Male
501-1,000 Employees
Austin, TX
$71,000
Yearly Salary
A Support Staff reported a yearly salary of $71,000
3-5 Years of Experience
Female
201-500 Employees
Austin, TX
$50,000
Yearly Salary
A Customer Support reported a yearly salary of $50,000 with +$5,000 in additional cash compensation
1-3 Years of Experience
Female
11-50 Employees
Austin, TX
$65,000
Yearly Salary
A Technical Support Specialist reported a yearly salary of $65,000 with +$6,500 in additional cash compensation
3-5 Years of Experience
Prefer not to say
1,000+ Employees
Austin, TX
$50,000
Yearly Salary
A Technical Support reported a yearly salary of $50,000
7+ Years of Experience
Other
1,000+ Employees
Austin, TX
$53,019
Yearly Salary
A Field Support Engineer reported a yearly salary of $53,019 with +$6,400 in additional cash compensation
3-5 Years of Experience
Male
501-1,000 Employees
Austin, TX