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Provide on-site IT support to clients, troubleshoot service desk tickets, develop policies for IT troubleshooting, install and repair hardware/software, and manage client data backups. Collaborate with the team to enhance client experience and ensure satisfaction through effective communication and problem-solving skills.
As a Systems Administrator, you'll serve as a dedicated IT consultant for various clients, handling network and server issues, performing maintenance, deploying setups, and providing support to junior admins while ensuring proactive improvements in their technology.
As a Systems Administrator at Executech, you will be the primary IT consultant for a group of clients, responsible for evaluating their IT environments, troubleshooting issues, providing maintenance support, deploying servers and networks, and managing support requests. Strong communication and customer service skills are essential, along with significant experience in the field.
The Client Success Manager is responsible for maintaining and building strong client relationships, ensuring satisfaction and successful outcomes. Responsibilities include managing accounts, coordinating service delivery, identifying upsell opportunities, advocating for clients, managing contract renewals, and tracking performance metrics.
The Senior IT Project Engineer is responsible for implementing and expanding IT systems for MSP clients, including server migrations to M365 Azure/SharePoint, networking, and VoIP deployments. Key responsibilities include project coordination, client interaction, and problem-solving to improve client satisfaction and service levels.
As a Systems Administrator at Executech, you will serve as a dedicated IT consultant for a group of clients, troubleshooting network and server issues, providing maintenance support, and proactively improving their technology environments. Your role involves deploying and setting up servers, firewalls, and wireless networks, as well as communicating with clients to address their IT needs.
As a Systems Administrator at Executech, you will act as a dedicated IT consultant for clients, managing their IT needs, troubleshooting networks and servers, providing maintenance support, improving technologies, setting up servers and networks, and overseeing junior-level admins.
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