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The Support Engineer is responsible for providing support to a global customer base, diagnosing and troubleshooting issues, and maintaining high levels of customer satisfaction. Other responsibilities include managing cases, communicating effectively with customers, and collaborating with various teams to address customer issues efficiently. The ideal candidate should have 2-5 years of experience and strong communication skills.

As an Engineering Lead at E2open, you will be responsible for the technical solution delivery of the e2open Global Trade management intelligent application suite to meet customer business requirements.

As a Senior Engineering Lead at E2open, you will be responsible for the technical delivery of IT projects and the launch of Supply Chain Management solutions. You will lead a global technical development team, analyze complex business processes, and integrate SCM software products. This role requires strong SQL and relational database skills, along with experience in system integration architecture.