Owner of end-to-end renewals for an assigned book of business; manage broker relationships, develop renewal strategies with underwriting, drive retention, coordinate cross-functional teams, maintain renewal records, and improve renewal processes to ensure accurate, timely renewals and exceptional customer experience.

Manage end-to-end renewal process for brokers and clients: monitor renewals, prepare quotes and agreements, coordinate cross-functionally, track pipeline in HubSpot, address client questions, implement renewal groups, and improve processes.