Provide remote customer support via phone, text, chat, and email; resolve customer and driver issues; report technical problems and feedback to engineering and management; maintain satisfaction and collaborate with internal teams. Must be tech-savvy and able to work full-time, including possible nights and weekends.

Full‑stack engineer owning end‑to‑end design, development, testing, and maintenance of web applications. Build clean APIs, scalable backend services, and responsive front‑end interfaces. Work with cloud platforms, infrastructure automation, and SOA patterns in an Agile team while documenting and supporting production systems.

Hunt and close new B2B accounts for a logistics technology startup by managing the full sales cycle, qualifying prospects, presenting solutions, generating proposals, and building executive-level relationships. Collaborate with marketing and sales leadership, ensure excellent customer service, and support retention and account growth. Some travel required.