Coordinates hotel group bookings, room blocks, rooming lists, event details, reservations, sales documents, commissions, and client follow-ups. Serves as a liaison among sales, guest services, catering, management, vendors, and guests. Maintains customer databases and filing systems, supports administrative operations, answers inquiries, schedules appointments, processes payments and deposits, and promotes guest satisfaction and hotel revenue.

Manages corporate group sales for a hotel by developing target accounts, nurturing client relationships, prospecting for new business, and achieving revenue and ADR goals. Conducts outside sales calls, trade shows, site visits, customer events, and familiarization tours. Coordinates with hotel sales and events teams, transfers booked business accurately, resolves guest issues, and supports the property’s overall financial performance.

Manages business-transient hotel sales by identifying target accounts, developing client relationships, prospecting, attending trade shows and site visits, and exceeding revenue and ADR goals. Coordinates group opportunities, familiarization tours, customer events, and site inspections while collaborating with hotel sales and events teams. Transfers booking details accurately, resolves guest issues, and supports the property's overall financial performance and brand standards.