Design and implement event tracking and behavioral analytics, build and maintain A/B and multivariate experimentation pipelines, integrate tools like PostHog or GrowthBook, create dashboards and data pipelines for experiment results, and work with marketing to rapidly deploy landing page variants.

Provide client-facing, hands-on application and technical support for professional services and law firm environments. Own ticket resolution, troubleshoot Windows systems and user issues, coordinate with teams and vendors, support implementations/upgrades, document solutions, and proactively improve operational stability and customer satisfaction.