Lead the strategy, governance, delivery, operations, and continuous improvement of digital products and platforms supporting PAHO Procurement Funds. Responsibilities include managing roadmaps, releases, backlogs, budgets, risks, vendors, service outcomes, platform assessments, cybersecurity, performance monitoring, and stakeholder engagement. The role requires enterprise cloud platform leadership, IT service management, product governance, and oversight of innovation, automation, data, and responsible AI initiatives.

Coordinates end-to-end talent acquisition, including sourcing, assessment, interviewing, selection, vacancy management, compliance, reporting, and HR systems administration. Advises on recruitment policies, supports workforce planning, analyzes talent acquisition data, improves recruitment processes, and manages internship and contingent workforce programs. Builds relationships with hiring managers, HR partners, academic institutions, and external organizations while supervising and coordinating HR team activities.