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2 Days Ago
Kettering, OH, USA
Remote
360 Employees
1-3 Years of Experience
360 Employees
1-3 Years of Experience
Information Technology • Consulting
The 1st Line Support Engineer role focuses on resolving user queries and IT issues using ITSM tools while ensuring smooth IT operations. Responsibilities include monitoring system alerts, providing updates, collaborating for issue escalation, and maintaining compliance with security standards. Continuous improvement and customer-centric communication are key aspects of this position.
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