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The Customer Success Manager at MedScout will independently manage high-value accounts, driving post-sales success and customer engagement while collaborating across departments to ensure customer satisfaction and product influence.

Identify and qualify new MedTech business leads via cold calling, email, and LinkedIn; research prospects and decision-makers; book meetings for Account Executives; maintain pipeline in HubSpot; collaborate with marketing and stay current on product and industry.

Own full sales cycle for MedScout's revenue acceleration platform, targeting large medical device and diagnostics companies. Act as a go-to-market consultant, build pipeline, engage C-suite/VPs, close enterprise deals, collaborate with product/marketing, represent the company at ~8–10 events per year, and influence product development to meet customer needs.

Sell MedScouts revenue acceleration SaaS to medical device and diagnostics companies. Act as a go-to-market consultant, drive full-cycle sales from prospecting to close, engage C-suite/VPs, collaborate with internal teams, provide product feedback based on field experience, and attend roughly 8-10 conferences per year.