The Front Desk Associate ensures a hospitable patient experience at the Tia Clinic, collaborating with the care team to maintain patient operations. Responsibilities include greeting patients, managing administrative duties, educating patients on services, and assisting with facility maintenance.

The Director, Market Strategy & Operations oversees patient-centered clinic operations, focusing on capacity planning, care margin optimization, and enhancing patient experience. This role involves developing operating plans, utilizing data-driven solutions to improve performance metrics, and collaborating on strategic initiatives to optimize clinic efficiency.