The Role
Support and improve a production Workday environment, including configuration, custom reports, calculated fields, data loads, testing, release management, troubleshooting, documentation, and Tier-2 support. Assist with Workday implementations and phased deployments across Core HCM, Benefits, Talent Optimization, and Learning modules. Analyze user needs, validate system and data accuracy, document root causes, and develop rollout strategies for system changes.
Summary Generated by Built In
Overview
- Tier One Technologies has an immediate need for a Workday Systems Analyst to support our direct US Government client.
- This hybrid contract-to-hire position will be located in Rosslyn, VA.
- Must be a US Citizen.
- SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.
- Review, analyze, and evaluate user needs to develop system solutions that support overall business strategies and organizational objectives.
- Support the Workday Administrator in operating, maintaining, and continuously improving the organization’s Workday tenant following go-live.
- Build and modify Workday custom reports and calculated fields.
- Serve as the first line of functional and technical support, ensuring configuration and data accuracy while helping the organization transition from implementation to stable operations and continuous improvement.
- Participate in full-scale Workday implementations and phased deployments, supporting configuration, testing, deployment, and post-go-live activities.
- Support Workday release management, including analyzing major updates and new features, performing regression testing, assessing potential impacts, and developing rollout strategies.
- Prepare and validate data loads and reconciling results.
- Write clear SOPs, test scripts, configuration logs, and user job aids.
- Analyze and document problems to root cause and resolutions
- A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then four additional years of related experience is required.
- Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field.
- 5+ years of HRIS or HR technology experience.
- 3+ years of Workday other ERP systems experience (including implementation).
- 1+ year of experience building system reports.
- 1+ year of experience providing tickets support.
- Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
- Working knowledge of Workday business process, supervisory organization and security groups.
- Experience testing system changes and following formal change control.
- Strong knowledge of EIB, XML, XSLT, Studio, Prism, & Web Services.
- Prior Tier-2 support experience with SLA ownership preferred.
- Excellent communication skills.
- Must be a US Citizen and be able to obtain Public Trust Clearance.
- Must have lived in the US for the past 5 years.
- Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members).
Skills Required
- Bachelor's degree in Information Systems, Human Resources, Business Administration, Finance, or a related field; alternatively, four additional years of related experience if the degree is not in the applicable field.
- 5+ years of HRIS or HR technology experience.
- 3+ years of Workday or other ERP systems experience, including implementation experience.
- At least 1 year of experience building system reports.
- At least 1 year of experience providing ticket support.
- Hands-on production experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules.
- Working knowledge of Workday business processes, supervisory organizations, and security groups.
- Experience testing system changes and following formal change control procedures.
- Strong knowledge of EIB, XML, XSLT, Workday Studio, Prism, and Web Services.
- Prior Tier-2 support experience with SLA ownership.
- Excellent communication skills.
- Must be a U.S. citizen and able to obtain Public Trust clearance.
- Must have lived in the United States for the past five years.
- Cannot have more than six months of travel outside the United States during the past five years, excluding military service.
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The Company
What We Do
Tier One Technologies is a national technical consulting, recruiting, and IT contracting firm serving primarily federal, state, and local government clients. It staffs IT professionals and provides software application management and development, business analysis, quality assurance, systems and network engineering, business intelligence, web services, infrastructure and security management, cybersecurity, and related administrative support for mission-critical work across civilian, defense, intelligence, and security sectors.
