About the Role:
Our client is seeking a highly experienced Workato Integration Architect to lead the design, architecture, and implementation of complex integrations across business systems using the Workato platform. The ideal candidate brings deep experience in iPaaS-led architecture and understands modern API-driven ecosystems. This role involves close collaboration with cross-functional teams to define integration strategies, build reusable recipes, and promote best practices across automation workflows.
Key Responsibilities:
Design and architect scalable, secure, and maintainable integrations using Workato across enterprise systems (ERP, CRM, HRIS, ITSM, etc.)
Lead development of advanced recipes, connectors, and API orchestration flows to support business needs
Establish governance and lifecycle standards for Workato environments (e.g., folders, version control, naming conventions)
Collaborate with business analysts, developers, and stakeholders to translate integration requirements into technical specifications
Mentor Workato developers on recipe design, error handling, and platform optimization
Define and implement best practices for error management, recipe modularization, scheduling, and testing automation
Participate in discovery workshops, integration assessments, and roadmap planning
Integrate with cloud and on-premise systems using REST/SOAP APIs, webhooks, event triggers, and the Workato SDK
Required Skills & Experience:
7+ years in integration architecture, including 3+ years of direct experience with Workato
Proven success delivering complex integrations across platforms like Salesforce, NetSuite, Workday, SAP, ServiceNow, Jira, and Slack
Strong knowledge of API design (REST, OAuth2, webhooks), data formats (JSON, XML), and middleware patterns
Hands-on experience implementing Workato best practices, including recipe versioning, modular design, and environment management
Proficiency in building custom connectors with the Workato SDK
Familiarity with automation design patterns and reusable orchestration frameworks
Experience using Workato tools: Recipe Functions, Lookup Tables, Data Pills, Jobs Reports, Workspace management
Scripting or programming background (JavaScript, Python, etc.) is a plus
Preferred Qualifications:
Workato Automation Pro II or III Certification
Experience with Git-based version control and CI/CD practices for Workato
Background in enterprise IT systems and data architecture
Experience with other iPaaS tools like MuleSoft, Boomi, Celigo, or Tray.io
Top Skills
What We Do
Founded in 2003 by pioneers of the Philippine Global Sourcing industry, Pointwest creates value for its list of satisfied clients — including top Fortune 100 and local companies — with world-class Digital Technology and BPM services backed by international-standard methodologies, and innovative practices.
With leadership affirmed through the International ICT Awards’ Hall of Fame recognition for “Best Filipino-Owned Company,” and excellence seen with its extensive industry experience in financial services, retail, transportation, logistics, travel, healthcare, utilities, media, and the public sector, Pointwest transforms businesses for the fourth industrial revolution with digital offerings in Data Analytics, Data Management, Robotic Process Automation, Experience Design, Cyber Security, Mobility, and Cloud Computing.
Pointwest is proud to bring the mark of Filipino IT and BPM excellence to all corners of the globe, with strong presence in the United States, Japan, Australia, New Zealand and Singapore.
