Based at our E3 Warehouse
Shifts available: Wed/Thur - Sat 1800-0600
Pay: £13.33ph + applicable shift premiums
The role:
We are looking for a data driven, confident decision maker to join our team working in the Service Improvement team, as an Analyst. You will be responsible for providing all senior stakeholders with regular and ad hoc reports, analysing service performance, producing reports, and providing insights that help improve operations across the business.
What you will take on:
- Create reports for all service related metrics across NDL, & hold weekly conversations with relevant stakeholders.
- Picking up any ad hoc queries relating to service, ensuring solutions are found.
- Reviewing and reporting on team member error rates.
- Compiling the weekly service pack, consisting of service levels across all departments & highlighting improvement opportunities.
- Automating tasks through formulas, queries or scripts wherever possible to reduce repetitive manual tasks
- Providing senior stakeholders from all departments with data and analytical insights that help make key decisions across the business.
- Ability to engage with stakeholders, and build strong working relationships
- Sound knowledge of all management policies for warehouse operatives
- Strengthening the analysis and reporting of current service data to support decision making around service initiatives.
- Create Service Snapshot dashboard report for each team on site.
- Support managers with ad hoc data requirements.
What you will bring:
- Ability to plan and prioritise own workload, working to tight timescales
- Ability to work independently or as part of a team
- Good personal time management skills and awareness of how to use time efficiently to meet deadlines
- Ability to critically analyse data and provide recommendations to support the senior management team.
- Technical skills and expertise working with datasets across different sources and formats
- Subject matter expert
- Stays up to date with all the latest data science technologies
- Experience with databases and data analysis
- Advanced knowledge of Excel or Google Sheets equivalent
- Previous Business Intelligence and data analysis experience.
- Strong data visualisation skills - ability to simplify complex information and present trends and key performance indicators for decision makers.
- A great work ethic, namely; a motivated team player with a positive attitude towards taking on new challenges.
- Use of Business Intelligence packages and software e.g. Microsoft Power BI, Tableau, SQL report writing tools
- Calm under pressure and ability to work to short deadlines
- Proactively identifying opportunities for innovation
- Focused on continuous learning and growth within the role
- Sharesave scheme
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Generous bonus scheme for many roles
- Restaurants with great food at amazing prices
- Access to fantastic discounts at our Staff Shops
- Free on-site parking
- 10% off most partner brands & up to 15% off Branded Beauty
- Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Support Networks - Access to Network Groups to empower and celebrate each other
Skills Required
- Ability to plan and prioritize workload while meeting tight timescales
- Ability to work independently and as part of a team
- Strong personal time management skills
- Ability to critically analyze data and provide recommendations
- Experience working with datasets from different sources and formats
- Experience with databases and data analysis
- Advanced knowledge of Excel or Google Sheets
- Previous business intelligence and data analysis experience
- Strong data visualization skills
- Experience using business intelligence software such as Microsoft Power BI, Tableau, or SQL reporting tools
- Knowledge of management policies for warehouse operatives
- Ability to engage with stakeholders and build strong working relationships
- Ability to work calmly under pressure and meet short deadlines
- Proactive approach to identifying innovation opportunities
- Commitment to continuous learning and growth
What We Do
BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its 65,000 employees have a passion and commitment to help improve patient outcomes, improve the safety and efficiency of clinicians’ care delivery process, enable laboratory scientists to better diagnose disease and advance researchers’ capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. In 2017, BD welcomed C. R. Bard and its products into the BD family. For more information on BD, please visit bd.com.
