About IPsoft
IPsoft automates IT and business processes for enterprises across a wide range of industries. Through our portfolio of world leading autonomic and cognitive solutions we provide services that deliver clear outcomes and allow our clients to secure competitive advantage. Headquartered in New York City, IPsoft has offices in 13 countries across the world and serves more than 500 of the world’s leading brands directly as well as more than half of the largest global IT services providers.
Behind every 5-star client experience is YOU, the Windows Engineer. You design the server infrastructure of Global Fortune 500 partners/clients. You build and improve Cognitive Solutions on top of IPsoft’s cutting-edge Autonomics Platform.
As an IPsoft Engineer, you are a client-facing, fearless, Windows Guru who thrives in a fast-paced, dynamic Enterprise environment where you are truly rewarded for your hard work. By automating the mundane chores, you are free to focus on higher-level tasks and innovations. With every sip of complimentary coffee and every ticket worked, you are living the engineer’s dream.
QualificationsIn a Typical Day, you will:
Diagnose and remediate issues with Windows Server Infrastructure, and related roles and features, as well as other Microsoft and third-party Windows business infrastructure applications, while identifying recurring issues which can be remediated through automation. Work with clients to align our support to their requirements with a high level of attention and intimacy.
Required Qualifications:
Troubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment
Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2
Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI
Document Standard Operating Procedures for troubleshooting.
Develop automation using PowerShell Scripting to automate repetitive tasks in the client environments.
Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
Investigate issues with Enterprise Communication and Collaboration technologies, such as Exchange, SharePoint, and Lync a plus
Manage a backup architecture using software such as NetBackup or Tivoli a plus
Identify recurring issues and drive automated resolution behind them
Rock star (Preferred) Qualifications in addition to those required:
Knowledge of maintaining other virtualization solutions such as Citrix a plus
3-5 years’ experience managing a business infrastructure with 100+ machines
Degree in computer systems or computer science preferred
Ability to identify systematic solutions on a high level.
Team Player
Additional InformationTop Skills
What We Do
IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.
