About Banner House at T Bar M
For more than 50 years, T Bar M has been one of the nation's most respected racquet sports clubs, earning a reputation for championship tennis, exceptional programming, and a vibrant community of athletes, families, and members. Today, that legacy is evolving into something even greater.
Banner House at T Bar M is a reimagined private social and athletic club where sport, wellness, hospitality, and culture come together across a 20-acre campus in the heart of Dallas. Designed to inspire connection and elevate everyday experiences, Banner House offers world-class tennis, pickleball, and padel alongside chef-driven dining, resort-style pools, wellness and recovery experiences, fitness programming, and thoughtfully curated social events.
More than a club, Banner House is a destination where members come to compete, celebrate, recharge, and build lasting relationships. Every experience—from a morning workout and tennis match to an evening dinner or family event is guided by a commitment to genuine hospitality, exceptional service, and creating moments that bring people together. As Banner House continues its transformation, we're building a team of passionate individuals who share our vision of redefining the modern private club experience.
About The Role
Banner Performance is seeking a reliable, detail-oriented Front Desk Receptionist to join our team. The ideal candidate is punctual, professional, and committed to providing exceptional front-office support and patient service in a fast-paced medical environment.
What You'll Do
- Greet patients and assist with check-in and check-out processes.
- Schedule, confirm, and coordinate appointments for multiple providers.
- Collect and verify insurance details; process co-pays and self-pay balances.
- Maintain and update electronic health records (EHR) with accuracy.
- Answer and route calls, take detailed messages, and handle patient inquiries.
- Prepare and organize patient charts and required forms for appointments.
- Manage inboxes and daily messages ("Praxis") in the EHR system.
- Support clinical staff by coordinating patient flow and documentation
- Maintain a clean, organized, and professional front office and waiting area.
- Secure cash drawers, lock office areas, and follow all closing procedures at day's end.
Qualifications
- 2+ year of experience as a Front Desk Receptionist or in a healthcare front office.
- Knowledge of medical terminology, insurance verification, and patient billing.
- Proficiency in EHR systems and basic computer applications (Microsoft Office Suite).
- Excellent communication and multitasking skills with a high level of professionalism.
- Strong attention to detail and ability to work efficiently under pressure.
- Commitment to maintaining confidentiality and adhering to HIPPA standards.
Skills Required
- 2+ years of experience as a Front Desk Receptionist or in a healthcare front office
- Knowledge of medical terminology
- Experience with insurance verification and patient billing
- Proficiency in electronic health record systems
- Proficiency with basic computer applications, including Microsoft Office Suite
- Excellent communication and multitasking skills
- High level of professionalism
- Strong attention to detail and ability to work efficiently under pressure
- Commitment to maintaining confidentiality and adhering to HIPAA standards
What We Do
Banner House at T Bar M is a private members’ social and athletic club in Dallas, operated by hospitality group WoodHouse. It combines tennis, pickleball, and padel facilities with lounges, dining and bar spaces, cultural programming, wellness and spa services, fitness amenities, a resort-style pool, private cabanas, and event venues. It evolved from T Bar M Racquet Club’s long-standing North Texas racquet-sports community.
