Vice President, Client Advisor

Posted Yesterday
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Austin, TX, USA
In-Office
140K-200K Annually
Expert/Leader
Fintech • Software • Financial Services
The Role
Leads high-net-worth client relationships, delivers customized trust and wealth management solutions, coordinates internal specialists, oversees account administration and reviews, and drives new business through professional networking and prospect development. The role requires expertise in trusts, estate planning, fiduciary accounting, finance, real estate, taxes, and legal documents, along with supervisory responsibility and travel to clients and referral sources.
Summary Generated by Built In

Whittier Trust is the oldest privately owned multi-family office headquartered on the West Coast, providing exceptional client service and highly customized investment solutions for high-net-worth individuals and their families.

Our dedicated professionals work with clients and their families to deliver a broad array of services including investment management, fiduciary, philanthropic, and family office. Our founding family’s century-long history of entrepreneurship continues to guide our activities for clients today. Entrusted with private family assets, our teams employ a consulting approach to tailor solutions for complex family situations.

Whittier Trust attracts professionals who have a desire to grow while building their skills in the service to our clients. Our organization is flat, nimble, and uniquely attuned to the needs and desires of both today’s entrepreneurs as well as legacy family members who may be several generations removed from the wealth creators. Our corporate culture is one of client-focus, collaboration, performance and accountability, family orientation and long-term career satisfaction. Employee turnover is low because of a high level of engagement and career fulfillment.

The position offers a competitive compensation package including base salary, performance bonus, equity consideration, excellent medical, and retirement plans.

Position Summary

The candidate will be a key member of the leadership team responsible for growing and expanding the awareness of Whittier Trust’s high touch service delivery model in Texas and nationally.  The successful candidate will be a seasoned relationship executive with a proven business development track record who aligns well with the firm’s culture. Whittier Trust’s culture is one that is performance/accountability driven, client focused, family oriented and supports the long term career satisfaction of its employees.  All of this is reflected in Whittier Trust’s unusually low employee turnover rate.   

This is a trust officer position for high net worth clients.  It involves extensive client contact and a working knowledge of trust and agency account administration including fiduciary accounting, securities, finance, real estate, taxes and estate planning.  A high priority goal for this position is the development of new business.  This is accomplished by working independently, as well as with staff across the organization, through professional networking and direct solicitation of qualified prospects. The officer should have a strong established network of legal, accounting and other professionals, as well as client prospects.  The officer has an assistant and together has total administrative responsibility for a book of accounts, and shares relationship management with an assigned investment officer.  The job also requires the ability to travel to call on active clients, referral sources and prospective clients.

PRIMARY RESPONSIBILITIES

  • Client Relationship Management: Serve as the primary point of contact, delivering high-touch, personalized service and customized wealth management solutions.
  • Cross-Department Coordination: Partner internally with tax, philanthropy, real estate, investment, and foundation departments to execute client strategies.
  • The position requires a working knowledge of legal documents encountered in trusts, estate planning and finance, including trust agreements, deeds, powers of appointment, powers of attorney, stock powers, assignments, disclaimers and partnership agreements.
  • The position requires a working knowledge the legal requirements that effect trusts under the Principal & Income Act and Prudent Investor Act, and community and separate property issues under the Family Code.
  • New business activities. Call on network contacts and prospects regarding the development of new business for the firm.  Achieving calling and new business revenue goals is an essential part of the job and is a top priority.
  • Account Oversight & Reviews: Supervise account opening/closing, asset transfers, and the preparation of periodic client investment and performance reviews. Participate with the investment officer in client meetings.
  • Participation in other internal committees or task forces, such as Client Services or Marketing.

DESIRED EDUCATION

  • Bachelor’s degree from an accredited 4 year university
  • Industry certification – CTFA, CFP, CFA, CPA
  • Advanced degree preferred – JD, MBA

DESIRED EXPERIENCE

  • Minimum eight to twelve years’ experience in a similar role with a successful track record in new business development
  • Superior ability to identify and build relationships with qualified prospects and a proven outstanding business development track record
  • Established network of legal, accounting and insurance professionals in the area and surrounding communities
  • Successful experience in a supervisory role
  • Background in wealth management, client administration, and portfolio management or foundation services

PERSONAL CHARACTERISTICS

  • Strong people skills
  • Client service focus
  • Effective verbal and written communication skills
  • High integrity with a diligent work ethic
  • Team/people oriented
  • Highly organized with good time management skills
  • Meticulous attention to detail
  • Valid driver’s license and the ability to travel by airplane.

COMPENSATION
A competitive base salary, performance bonus, and benefit plans including medical, dental, vision, life, long term disability, and 401(k) with company match.
Base salary range: $140,000 - $200,000.

Qualifications Skills Preferred Emotional Intell Expert Communication Expert Business Devel Expert Behaviors Preferred Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well Functional Expert: Considered a thought leader on a subject Team Player: Works well as a member of a group Education Required Bachelors or better. Preferred Masters or better. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree from an accredited four-year university
  • Eight to twelve years of experience in a similar role
  • Successful track record in new business development
  • Ability to identify and build relationships with qualified prospects
  • Established network of legal, accounting, and insurance professionals
  • Successful supervisory experience
  • Background in wealth management, client administration, portfolio management, or foundation services
  • Working knowledge of trust and agency account administration, fiduciary accounting, securities, finance, real estate, taxes, and estate planning
  • Working knowledge of trust, estate planning, and finance legal documents
  • Strong verbal and written communication skills
  • Valid driver's license and ability to travel by airplane
  • CTFA, CFP, CFA, or CPA certification
  • Advanced degree such as JD or MBA
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The Company
HQ: South Pasadena, CA
284 Employees
Year Founded: 1989

What We Do

Whittier Trust is the oldest multi-family office headquartered on the West Coast, with offices in Pasadena, Newport Beach, West Los Angeles, San Francisco, Menlo Park, San Diego, Reno, Portland, Seattle, and Austin. True to its roots as a single-family office established in 1935, Whittier Trust provides an extensive suite of family office and concierge services. Wealth management advisors address a wide range of personal, family, fiduciary, and business needs, offering a unique perspective for problem-solving, support, and consultation. Families and legacies are cared for through personal trust services, while portfolio managers deliver comprehensive investment management across all asset classes. Years of experience in real estate are complemented by philanthropic support, with the philanthropy services department offering expertise in planned giving and deep knowledge of the nonprofit community. Visit the website to learn more about the tailored teams and specialized services that Whittier Trust provides. Follow this page for market analysis from leading industry experts, as well as insights on portfolio management, estate planning, philanthropic strategies, and more.

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