Vehicle Exchange Specialist

Posted 3 Days Ago
Be an Early Applicant
Tallahassee, FL, USA
In-Office
Entry level
Automotive • Retail
The Role
Engage service customers to discuss vehicle upgrade opportunities, educate on offers and incentives, coordinate with sales and service teams, maintain follow-ups, and build relationships to drive appointments and vehicle exchanges while delivering exceptional customer service.
Summary Generated by Built In

Position: Vehicle Exchange Specialist

Position Is full-time.

This is not a remote position.

Job address: 2755 W. Tennessee Street, Tallahassee, FL  32304

 

Join a Winning Team: Vehicle Exchange Specialist Wanted at Our Premier Kia Dealership

Are you passionate about people and cars? Do you thrive in a fast-paced, customer-focused environment where your communication skills can shine and your drive for success is rewarded? We’re looking for a high-energy motivated Vehicle Exchange Specialist to join our industry-leading Kia dealership.

As part of our Vehicle Exchange Department, you'll play a key role in enhancing customer experience while helping our clients discover exciting upgrade opportunities. This is more than a sales job — it’s a chance to be a trusted advisor and help people get into a newer, safer, and better-equipped vehicle.

 

What You’ll Do:

  • Engage with every service customer in our dealership with confidence and professionalism
  • Initiate personalized conversations about upgrading their current vehicle
  • Educate clients on current offers, incentives, and vehicle options that meet their needs
  • Collaborate with the sales and service teams to ensure a seamless and exceptional customer journey
  • Maintain detailed follow-ups and build strong relationships that lead to long-term satisfaction

What We’re Looking For:

  • A confident communicator with an outgoing personality and genuine interest in helping people
  • A self-starter who isn’t afraid to start conversations and ask the right questions
  • Organized, professional, and reliable with a high sense of integrity
  • Previous customer-facing experience is a plus — sales or service experience preferred
  • A team player eager to grow and succeed in a performance-driven environment

Why Join Us? If you’re ready to take your career to the next level and be part of something exciting, we want to meet you.

  • Work for a top-performing Kia dealership with a reputation for excellence
  • Receive hands-on training, mentoring, and opportunities for advancement
  • Represent a brand known for innovation, quality, and customer loyalty

Benefits

  • Medical Insurance offering 100% benefits
  • Employer Paid Life Insurance
  • Vision Insurance & Dental Insurance
  • Voluntary Supplemental Life Insurance, Hospital Indemnity, Accident, & Critical Illness Plans
  • 401(k) with Employer Match
  • Paid time off
  • EAP Plan
  • Employee Discounts & Referral Program

Requirements

  • Drug Testing & Background Check is Required.
  • Valid Driver's License is required.
  • High School Diploma or equivalent.
  • Ability to persuasively communicate with customers to set appointments.
  • Detail-oriented with strong organizational skills.
  • Capable of working at a high pace in a fast-paced environment.
  • Excellent computer skills.
  • Outstanding written and verbal communication skills.

Apply today and let's drive success — together.

Werner Kia is an equal opportunity employer, and we encourage candidates of all backgrounds to apply. If you're ready to join the fun and take your career to the next level, please send your resume and a brief cover letter detailing your experience and motivation for this role. We can't wait to welcome you to our team!

 

 

Skills Required

  • Drug testing and background check
  • Valid Driver's License
  • High school diploma or equivalent
  • Ability to persuasively communicate with customers to set appointments
  • Detail-oriented with strong organizational skills
  • Capable of working at a high pace in a fast-paced environment
  • Excellent computer skills
  • Outstanding written and verbal communication skills
  • Previous customer-facing experience; sales or service experience
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The Company
22 Employees
Year Founded: 2003

What We Do

Werner Kia is a trusted automotive dealership located in Tallahassee, Florida, dedicated to providing exceptional customer service and a seamless car-buying experience. The company specializes in the sale and lease of new and used Kia vehicles, offers tailored financing solutions, and provides comprehensive automotive maintenance, repairs, and genuine parts through its state-of-the-art service and parts centers.

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