Fore more information about Vanderbilt Pre-College, please visit https://pty.vanderbilt.edu/workatprecollege/.
Reports to: Director of Pre-College Programs
Multiple shifts will be hired for this position.
Job Description:
The Pre-College Head of Operations oversees all office and internal logistics of Pre-College programming and develops structured and efficient processes to ensure program success. Leading a team of program assistants, the Head of Operations manages the Vanderbilt Pre-College Summer Office which serves as the central hub for all internal and external program communication, inventory control, student medication processes and transportation scheduling. Serving as the initial point of contact for parent concerns and questions, the Head of Operations’s team will demonstrate elite customer service leading to efficient response and resolution metrics. This is a non-residential position that requires flexible weekend hours on Check-in/Check-out Days and during the weekends of program operation.
Perks:
Your summer includes:
- Making a difference through investing in the lives of gifted and high achieving young scholars.
- Working at one of the most prestigious universities in the nation.
- Loving what you do while building your resume with leadership experience.
- Joining a team of dedicated staff who are passionate about developing talent in gifted students.
- Competitive compensation with meals and private room (if residential) in residence hall included.
Expectations:
Within their wide array of duties and responsibilities, the Pre-College Head of Operations is expected to:
- Possess strong organizational and communication skills along with proven problem-solving abilities.
- Design efficient operations and workflow strategies in a rapidly changing and fast-paced residential program.
- Supervise and lead a vibrant Pre-College office that serves as the central hub for scheduling, record keeping, documentation of confidential information and program logistics.
- Be highly mature and able to assist with the management of a residential community of a summer academic program for teens.
- Engage willingly as a team player with humor, enthusiasm and a compassionate understanding of middle and high school students.
- Enthusiastically adapt and pivot as needed to ensure optimal, engaging, and safe student experiences.
- Be present and available throughout Vanderbilt Pre-College.
- Work closely with other leadership team members to accomplish program goals and address problems in a timely manner.
- Design and implement role specific training for Program Assistants.
- Serve as support, guide, and resource to program assistants in all aspects of their multifaceted roles.
- Exemplify Vanderbilt Pre-College’s purpose, identify and communicate the cornerstones of a respectful residential and academic community and serve as a role model for all staff and students.
- Uphold and enforce all program and University rules as outlined in staff and student handbooks.
- Thrive in a fast-paced, demanding work environment that requires continuing flexibility, a positive and caring attitude, and collaboration.
- Adhere to PTY’s policies related to confidentiality.
- Perform other related duties as assigned.
Requirements
The ideal candidate will:
- Possess a bachelor’s degree, be a current graduate student, or a professional.
- Have experience managing a successful and diverse team.
- Possess cultural sensitivity awareness and a commitment to diversity, equity, and inclusion.
- Have experience in a complex office setting or in a setting requiring diverse logistics implementation.
- Demonstrate exceptional maturity and character.
- Have experience communicating with parents or key stakeholders of an organization.
- Be able to successfully and positively communicate with individuals of all ages, experiences, and roles.
- Successfully pass the Vanderbilt University criminal background check and online training for working with minors.
- Agree to adhere to all duties before, during, and after the program as outlined in the staff materials.
- Must be able to traverse distances of at least one mile, including stairs, with or without accommodation.
- Must be able to lift and/or maneuver at least 40 lbs. with or without accommodation.
Benefits
Compensation:
$22.00/hr
Program Dates and Times:*
- Limited Spring hours may be available
- For a detailed schedule, please see https://pty.vanderbilt.edu/precollege-staff-schedule/.
- Shifts:
- The standard day lead weekday shift is 7:00AM-3:30PM. Weekend hours will vary.
- The standard swing lead weekday shift is 11:00AM-7:30PM. Weekend hours will vary.
- The standard night lead weekday shift is 3:00pm-11:00pm. Weekend hours will vary.
- The standard overnight lead weekday shift is 10:45pm-7:15am.
- The standard day lead weekday shift is 7:00AM-3:30PM. Weekend hours will vary.
*dates subject to change
Skills Required
- Bachelor's degree, current graduate student status, or professional experience
- Experience managing a successful and diverse team
- Cultural sensitivity awareness and commitment to diversity, equity, and inclusion
- Experience in a complex office setting or environment requiring diverse logistics implementation
- Exceptional maturity and character
- Experience communicating with parents or organizational stakeholders
- Ability to communicate positively with individuals of all ages, experiences, and roles
- Successful completion of Vanderbilt University criminal background check
- Completion of online training for working with minors
- Agreement to perform duties before, during, and after the program
- Ability to traverse at least one mile, including stairs, with or without accommodation
- Ability to lift or maneuver at least 40 pounds, with or without accommodation
What We Do
Vanderbilt University is a private research university in Nashville, Tennessee, that is a global hub for learning, innovation and leadership.
