Used Car Sales Consultant

Posted 4 Days Ago
Be an Early Applicant
McAllen, TX, USA
In-Office
Junior
Automotive • Retail
The Role
The Used Car Sales Consultant enhances the customer buying experience by understanding needs, conducting sales, and maintaining customer relationships.
Summary Generated by Built In

Description

 Serve as a guide to enhance the customer buying experience. Conduct interviews at the customer’s pace, to discover customer preferences, needs, and buying motives. Matches customer needs with model and equipment and presents vehicle in terms of customer’s interest. Offers and accompanies customer(s) on a test drive. Offers customer involvement in trade-in evaluation, presents financial propositions, satisfies customer concerns, and completes orders. Conducts delivery process and follows up in a prescribed manner with customers to develop customer loyalty.

Duties and Responsibilities

  • Understand cars by studying their features and capabilities and comparing and contrasting competitive models.
  • Develop buyers by maintaining a good rapport with previous and new customers, suggesting trade-ins, responding to inquiries, and recommending sales campaigns and promotions.
  • Determine customer needs analysis by understanding their interests and requirements, matching requirements and interests to various models, etc.
  • Close sales by overcoming objection(s); complete sales purchase; explain provisions; offer services; and complete delivery of automobile
  • Perform walk-around on every sale with customers and demonstrate features.
  • Effectively close sales
  • Ensure customers understand the vehicle’s operating features, paperwork, and manufacturer warranty.
  • Establish and maintain a follow-up system that encourages repeat business referrals.
  • Report to the sales manager regarding reviews, analyses, objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and use sales objectives to plan more effectively to improve sales.

Experience

One year in a retail environment is preferred 

Sales Hours The sales floor is open during the following hours:

Monday through Friday 8:00 AM – 8:00 PM

Saturday 8:00 AM – 7:00 PM

  Benefits:

  1.  Medical, Dental, & Vision Insurance: 100% employer-paid coverage with a variety of plan options to fit your needs, including medical plans featuring a $0 deductible and $0 copay upon completion of a baseline visit.
  2. 401(K) Plan: 401(k) plan with a company match of 50% up to 4% of your salary.
  3. Life Insurance: 100% employer-paid life insurance policy of $50,000 with no medical exams required.
  4. Paid Vacation: 1 week of paid vacation in the first year of service, with a rollover of 40 hours and a max cash out of 40 hours.
  5. Sick leave 3 paid days per service year – 100% employer paid.
  6. Paid Holidays: 6 paid holidays per year, including New Year's Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, and Christmas Day.
  7. Other Perks: 5-day workweek for sales, parts, and administration positions, 90-day & annual 1-on-1 performance evaluations, and employee discounts on new vehicles, parts, and services.

Requirements

 By submitting your application, you agree to the following:

  • You are at least 18 years old.
  • You have a valid driver's license with an acceptable driving record.
  • You will pass a pre-employment drug screen.
  • You will undergo a background check.
  • You understand that the 401K company match has an annual maximum amount.
  • You understand that earned vacation time is based on the total time of continual employment.
  • Your application will not be considered if you do not meet all these requirements.

Thank you for your interest in this position!

Skills Required

  • One year in a retail environment is preferred
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The Company
0 Employees

What We Do

Hacienda Ford is a Ford dealership in South Texas that sells new and used vehicles, offers automotive repair and parts services, and aims to provide exceptional customer experiences.

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