Best & Less Travel
We are in the business for more than 25 years with huge customer base and we are growing. We sell all the leading brand travel products along with customised itineraries to our clients' requirements.
We are looking for a full-time Travel Consultants. Your previous travel consulting experience and excellent travel product knowledge will be well rewarded. You will have good exposure to preparing travel itineraries along with knowledge of airfares & ticketing which will assist you in providing superior customer service.
Responsibilities and Duties
Determine clients' requirement for travel and advise itineraries based on best routes and cost.
Make and confirm reservations using GDS
Notifies clients of travel dates, baggage limits, special requests like meals, wheelchair bassinet etc., visa requirements, and other relevant information.
Interpret fare rules and advise fare rules and conditions to clients
Collects payments and issues clients' receipt, relevant documentation, tickets for travel.
Advise schedule changes to clients in timely manner
Follow internal workflows using CRM and mid-office applications
Make follow-ups and convince clients
Be professional, and positive in handling clients
Competencies Requirement:
Required minimum of two years of experience as a Travel Consultant
Must be fluent in English
Must be proficient in GDS
Must be computer literate, familiarity with Microsoft Office or Google Docs
Should be familiar with any CRM
Must have good communication skills and Customer Service skills
Willingness and ability to learn
Graduate in any discipline
IATA Qualification or Equivalent along with Industry Experience.
Competencies Requirement:
- Good communication skills.
- Willingness and Ability to Learn.
- Good Analytic Thinking and Team Skills
Benefits
- Salary Package - Best of Industry
- Incentives
- Provident Fund
- Generous leave entitlements
Job Type: Full-time
Skills Required
- Minimum two years of experience as a Travel Consultant
- Fluent in English
- Proficient in GDS
- Computer literate; familiarity with Microsoft Office or Google Docs
- Familiarity with any CRM
- Good communication and customer service skills
- Willingness and ability to learn
- Graduate in any discipline
- IATA Qualification or equivalent
What We Do
Delivering seamless travel experiences for last 22 years, Best and Less Travel is a home grow travel agency located across Sydney and Melbourne. Best and Less Travel has been trusted choice of its customers, and preferred partner of all leading airlines
