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The Role
Coordinate customer and freight-forwarder communications, plan and process goods transports, monitor deliveries, book warehouse and customer slots, manage logistics providers, optimize transport efficiency and costs, prepare KPI reports, maintain the Transport Management System, and handle complaints and returns.
Summary Generated by Built In
Samsung SDS Smart Logistics (part of the South Korean multinational Samsung Group) was founded in 2012 and is one of the fastest-growing logistics service providers in the world. As an innovative logistics provider, we offer our customers optimized logistics solutions as well as consulting in the field of Supply Chain Management (SCM), based on our proprietary platform, Cello. Samsung SDS Smart Logistics operates in 40 countries worldwide and employs more than 4,500 logistics experts. For our location in Magdeburg, we are looking, effective immediately, for Commercial Employees (m/f/d) in Transport Coordination / Dispatchers as Coordinators.
Tasks
* Point of contact for customers and logistics service providers
* Organization and planning of goods transport
* Order processing, including delivery planning
* Monitoring deliveries and ensuring on-time delivery
* Communication with the warehouse and slot bookings with customers
* Coordination of logistics service providers / freight forwarders
* Optimization of transport efficiency and costs
* Preparation of KPI reports for customers and management
* Updating and maintaining the Transport Management System
* Complaint and returns management
Requirements
* Completed commercial training/apprenticeship, ideally as a forwarding and logistics services clerk (Kaufmann/-frau für Spedition und Logistikdienstleistungen), warehouse logistics specialist, or comparable; other commercial training backgrounds or relevant professional experience are also welcome
* Professional experience in the logistics services industry / freight forwarding desirable
* Experience with software-supported dispatching
* Strong organizational skillsVery good knowledge of spreadsheet programs \[good MS Office skills (Word, Excel, Outlook, etc.)\]
* Fluent German and no reluctance to work in English
You are excited to work with us and help drive Samsung SDS's success? Then we look forward to receiving your compelling application, including your availability and salary expectations.
Work Authorization: A valid work authorization for Germany is required for this position. We are currently unable to provide visa sponsorship or support work permit applications.
German Pay Transparency Act:
We are committed to equal pay and reward qualification, experience and performance entirely independent of gender. Classification is based exclusively on objective gender-neutral criteria of our internal compensation structure.
Tasks
* Point of contact for customers and logistics service providers
* Organization and planning of goods transport
* Order processing, including delivery planning
* Monitoring deliveries and ensuring on-time delivery
* Communication with the warehouse and slot bookings with customers
* Coordination of logistics service providers / freight forwarders
* Optimization of transport efficiency and costs
* Preparation of KPI reports for customers and management
* Updating and maintaining the Transport Management System
* Complaint and returns management
Requirements
* Completed commercial training/apprenticeship, ideally as a forwarding and logistics services clerk (Kaufmann/-frau für Spedition und Logistikdienstleistungen), warehouse logistics specialist, or comparable; other commercial training backgrounds or relevant professional experience are also welcome
* Professional experience in the logistics services industry / freight forwarding desirable
* Experience with software-supported dispatching
* Strong organizational skillsVery good knowledge of spreadsheet programs \[good MS Office skills (Word, Excel, Outlook, etc.)\]
* Fluent German and no reluctance to work in English
You are excited to work with us and help drive Samsung SDS's success? Then we look forward to receiving your compelling application, including your availability and salary expectations.
Work Authorization: A valid work authorization for Germany is required for this position. We are currently unable to provide visa sponsorship or support work permit applications.
German Pay Transparency Act:
We are committed to equal pay and reward qualification, experience and performance entirely independent of gender. Classification is based exclusively on objective gender-neutral criteria of our internal compensation structure.
Skills Required
- Completed commercial training or apprenticeship, ideally in freight forwarding and logistics services, warehouse logistics, or a comparable field
- Professional experience in logistics services or freight forwarding
- Experience with software-supported dispatching
- Strong organizational skills
- Very good knowledge of spreadsheet programs and Microsoft Office, including Word, Excel, and Outlook
- Fluent German and willingness to work in English
- Valid work authorization for Germany
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The Company
What We Do
Samsung SDS Europe Ltd. (German Branch, Logistics Division) is headquartered in Eschborn, Germany, and provides innovative IT and logistics services, primarily serving the Samsung Group. The company focuses on delivering specialized operational management and integrated logistics solutions, leveraging cutting-edge technology to optimize supply chain performance and ensure efficient service delivery across its diverse business network.
