The team works on keeping map data accurate and updated based on real-world changes. The work includes reviewing issues submitted by map users and testing location results shown in web search and map platforms.
The Mapping City/Country Expert supports transit and mapping data quality by providing local market expertise and improving city and country-level data accuracy.
Responsibilities – City Expert
- Communicate with internal teams and external partners to support project goals
- Create city-level transit data policies based on local market needs and regulations
- Identify user expectations, data gaps, and transit-related issues
- Improve transit data models using local knowledge of transportation systems
- Validate and review updated transit data
- Edit and maintain different types of transit data
- Resolve complex mapping and transit data issues
- Support Program Managers in communication with data providers and partners
- Conduct field research to verify transit information and user issues
- Support outage and alert management for assigned cities
- Manage city-specific data pipelines using internal platforms and basic programming skills
Responsibilities – Country Expert
- Create country-specific guideline documents for operations teams
- Provide local expertise for mapping policies and regional regulations
- Support mapping operations with knowledge of traffic laws, landmarks, and political mapping formats
- Review and troubleshoot mapping and operational issues
- Act as a point of contact for country-specific mapping questions
- Perform quality audits and identify operational errors
- Review imported mapping data before system integration
- Collaborate with internal teams to ensure correct political and regional formats are applied
Requirements
- 1–3 years of relevant experience
- Bachelor’s degree or equivalent experience
- Good communication skills in English and local language
- Tech-savvy with basic programming knowledge (Python, Java, C#, or C++)
- Familiarity with GIS or mapping tools
- Strong knowledge of local transit systems, traffic laws, and landmarks
- Comfortable working in a fast-changing environment
- Strong analytical and problem-solving skills
- Excellent attention to detail
Skills Required
- 6 months+ relevant experience
- Graduate or equivalent experience
- Good communication skills in English
- Experience with transit projects (GTFS knowledge preferred)
- Proficiency in GIS mapping tools
- Understanding of traffic laws and key mapping features
- Ability to adapt to rapidly-changing environment
- Strong problem-solving skills and high attention to detail
What We Do
Terry Soot Management Group (TSMG) is a field data collection company founded in 2017 in Europe. They serve as an operations partner for AI, robotics, and autonomous programs, managing complex data collection and field operations across markets. Their teams count features, take pictures, record speech, and scan areas to provide high-quality data where automation is not possible, supporting clients in making informed decisions.
