Responsibilities:
· Lead external stakeholder engagement strategies that address concerns and ensure ongoing support through established, effective communication channels.
· Provide leadership for successful programme implementation
· Create and maintain effective project governance
· Oversee the delivery of the programme in close collaboration with the Delivery Director, ensuring alignment with broader client’s objectives and expectations.
· Collaborate closely with stakeholders and the internal Learning Solutions team to guide the development and implementation of onboarding programs, training workshops, and supportive resources designed to empower end-users in adopting new processes and systems.
· Ensure all delivery streams are working together effectively, outputs are synchronised where necessary and internal and external dependencies are mapped and managed
· Ensure good project planning, resource allocation, risk management, and status reporting.
· Escalate issues as necessary within the project organisation structure
· Establish and monitor key performance indicators (KPIs) to measure the success of the programme implementation and adoption.
· Effectively communicate programme goals, progress, and outcomes to all stakeholders and governance structure
· Ensure ‘compliance’ with standards, existing framework and governance for the programme.
· Network with cross-functional teams through the entire project life cycle, ensuring adherence to Transformation programme management best practices
· Foster successful adoption through key consideration of change management and lead the evaluation of change adoption rates, using data and stakeholder feedback to identify resistance and deploy targeted interventions for improved engagement.
· Collaborate with senior leadership, V7 workstreams, and key stakeholders to ensure alignment and buy-in for transformation initiatives across the business
Required skills and knowledge:
· History of being able to manage multiple projects that may overlap or be interlinked when aligning with business requirements
· Strong leadership skills and the ability to motivate team members.
· Commercial acumen and experience highly preferable
· Capability of working under pressure and to tight deadlines
· Excellent communication and interpersonal skills to foster strong relationships and engage effectively with stakeholders across the organization, including senior leadership and cross-functional teams
· Exceptional organisational skills and attention to detail.
· Self-starter with a bias for action, ability to bring structure to ambiguity and build trust based relationships across the organization
· Comfortable working within an ever-changing environment in a rapidly growing company
· Strong change management skills to drive successful outcomes
· Excellent communication, negotiation and conflict resolution skills.
· Previous experience working on large digital/omnichannel transformation programme.
· Experience of at least affinity with enabling technologies for deployment of Campaign and Content at scale including CRM, Marketing Automation, CMS, Content Authoring platforms
· Experience in Modular approaches to deploying Campaign and Content
· Able to oversee and lead through Delivery Directors and Managers and ensure adherence to strict timelines on time, budget and expectations/success measures.
· Fluency into English, both verbal and oral
Why Viseven?
Purpose in Every Service
Your work will contribute to solutions that help pharmaceutical companies bring innovations to market faster and improve how healthcare information reaches people globally. We build technology with purpose — because better communication can lead to better health outcomes.
Care and Connection
We believe great work happens when people feel supported, trusted, and connected. At Viseven, collaboration, knowledge sharing, and genuine care are part of everyday work — for our teammates, clients, and communities. From charity and sustainability initiatives to an inclusive and supportive environment, we grow stronger together.
Grow and Go Beyond
We encourage bold ideas, ownership, and continuous growth. Whether it’s leading new initiatives, shaping products, or expanding your expertise, you’ll have the opportunity to make a visible impact and evolve alongside a global organization.
What We Offer
Competitive compensation with performance-based salary reviews
Professional and career growth opportunities in a global environment
Flexible work format with remote opportunities
Paid time off (18 business days) and sick leave according to company policy
Family leave (3 paid business days) for important life moments
Comprehensive medical insurance coverage
English language courses
Professional development through forums, conferences, and learning programs
Team-building activities and corporate events
A collaborative international team where your ideas matter
Grow your expertise while shaping communication for the world’s leading pharma brands. Over 50% of our team has been with Viseven for 5+ years. Join us!
Skills Required
- Proven experience managing large-scale business transformation projects
- Experience managing multiple overlapping or interlinked projects aligned with business requirements
- Strong leadership skills and ability to motivate team members
- Commercial acumen and experience
- Ability to work under pressure and meet tight deadlines
- Excellent communication and interpersonal skills for engaging senior leadership and cross-functional stakeholders
- Exceptional organizational skills and attention to detail
- Self-starter with a bias for action and ability to bring structure to ambiguity
- Ability to build trust-based relationships across the organization
- Comfort working in a rapidly changing environment
- Strong change management skills
- Excellent communication, negotiation, and conflict resolution skills
- Previous experience with large digital or omnichannel transformation programs
- Experience or familiarity with CRM, marketing automation, CMS, and content authoring platforms
- Experience with modular approaches to campaign and content deployment
- Ability to lead through delivery directors and managers while ensuring adherence to timelines, budget, expectations, and success measures
- Fluency in English, both verbal and written
What We Do
Viseven is a Global MarTech Services Provider for Pharma and Life Sciences with more than 10 years of expertise in the industry. The company's solutions, products, and services are actively used by the TOP 100 Pharma and Life Sciences companies in more than 50 countries around the globe. With over 150 Veeva-certified specialists and the statuses of Veeva Silver Certified Technology Partner and Veeva DFAP Content Partner, Viseven offers custom solutions for pharmaceutical communications. We enable digital marketing transformation for enterprises of different sizes and digital maturity levels. Our expertise covers the entire range of relevant aspects, from modular content to customer journey management, aligning tech with strategic goals.
