Trading Services Associate I

Posted Yesterday
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New York, NY, USA
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports prime brokerage trading teams through trade booking, lifecycle processing, exception management, issue resolution, daily controls, workflow monitoring, and operational reporting. Partners with trading, operations, technology, product, risk, finance, legal, vendors, and quantitative teams to resolve breaks and implement measurable process improvements. Maintains knowledge of securities lending, collateral, funding, settlements, asset servicing, and end-to-end trade operations while contributing to governance and strategic initiatives.
Summary Generated by Built In

 

Are you ready to make an impact in a fast-paced trading support environment? You will partner closely with trading and operational teams to help deliver accurate execution and strong controls. You will strengthen your product and workflow knowledge while contributing ideas that improve how work gets done. You will collaborate with colleagues across functions, including technology and product partners. We value diverse perspectives and a continuous-improvement mindset.

Job summary

As a Trader Assistant in Prime brokerage services operations, you will support trading teams by helping manage trade capture, workflow execution, issue resolution, and daily controls. You will develop a strong understanding of trading structures and operational flows, and you will collaborate across teams to drive timely, well-controlled outcomes.

Job responsibilities
  • Support trade booking and lifecycle processing, including prioritization, exception management, and timely follow-through
  • Coordinate with trading and operational partners to resolve breaks, inquiries, and escalations within agreed timelines
  • Perform daily controls and checks, ensuring completion, documentation, and timely sign-off
  • Monitor workflows to identify issues, root causes, and recurring themes that impact execution quality
  • Partner with stakeholders to design and implement process improvements, including documenting changes and results
  • Communicate clearly with cross-functional partners to align on priorities, dependencies, and outcomes
  • Contribute to strategic initiatives that improve operational processes and supporting architecture
  • Maintain strong working relationships with technology, product, quantitative, vendor, and operational partners to support delivery
  • Participate in governance routines (e.g., metrics, issue tracking, and control reviews) to promote sustained performance
  • Build and maintain knowledge of relevant products, trade structures, and operational requirements from end to end
Required qualifications, capabilities and skills
  • 2 years of experience supporting trade operations and/or trade support functions in a trading environment (e.g., booking, lifecycle support, or workflow management)
  • Working knowledge of prime brokerage-related activities such as securities lending, collateral processes, and funding/treasury support activities
  • Experience partnering directly with trading teams and operational teams to deliver time-sensitive outcomes
  • Demonstrated experience identifying, documenting, and implementing process improvements with measurable results
  • Understanding of end-to-end trade operations, including settlements, asset servicing impacts, and operational reporting requirements
  • Working knowledge of the role of control functions and infrastructure partners (e.g., finance, market risk, credit risk, operational risk, legal) and how trade support actions may impact them
  • Strong written and verbal communication skills, including the ability to explain issues clearly and challenge constructively
  • Demonstrated attention to detail and ownership, including consistent follow-through on issues and controls
  • Ability to perform effectively in a dynamic environment with multiple priorities and deadlines
  • Demonstrated analytical and numerical skills applied to problem solving and workflow improvement
  • Proficiency in Microsoft Excel for data handling, reconciliation support, and operational reporting
Preferred qualifications, capabilities and skills
  • Experience in process improvement or change management within financial operations
  • Familiarity with external vendors and services relevant to trading and operational workflows
  • Experience working in a collaborative, cross-functional environment (e.g., trading, operations, technology, product)
  • Strong organizational skills with the ability to manage multiple tasks and competing priorities
  • Experience using workflow tools and/or data visualization tools (e.g., Alteryx, Tableau) to support operational insights
  • Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.
  • Understanding of securities lending and/or collateral management operations, including 2 years of experience supporting a related line of business



About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Two years of experience supporting trade operations or trade support functions in a trading environment
  • Working knowledge of prime brokerage activities, including securities lending, collateral processes, and funding or treasury support
  • Experience partnering with trading and operational teams on time-sensitive outcomes
  • Experience identifying, documenting, and implementing process improvements with measurable results
  • Understanding of end-to-end trade operations, settlements, asset servicing impacts, and operational reporting
  • Working knowledge of control functions and infrastructure partners, including finance, market risk, credit risk, operational risk, and legal
  • Strong written and verbal communication skills
  • Strong attention to detail, ownership, and follow-through on issues and controls
  • Ability to work effectively in a dynamic environment with multiple priorities and deadlines
  • Demonstrated analytical and numerical problem-solving skills
  • Proficiency in Microsoft Excel for data handling, reconciliation support, and operational reporting
  • Experience in process improvement or change management within financial operations
  • Familiarity with external vendors and services relevant to trading and operational workflows
  • Experience in collaborative, cross-functional environments involving trading, operations, technology, and product
  • Strong organizational skills for managing multiple tasks and competing priorities
  • Experience using workflow or data visualization tools such as Alteryx or Tableau
  • Developing experience with AI-powered analytics, workflow automation, or intelligent process tools
  • Understanding of securities lending or collateral management operations, including two years supporting a related line of business

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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