Digital Control Inc is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Digital Control invented, and was first to market, innovative underground guidance technology that allows contractors to control the pitch angle of the drill head tooling and measure its depth below ground. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient distribution of underground utilities, fiber optic, telecom, gas, sewer and water lines. Our products are used around the world by distribution contractors and are valued for their durable design, ease of use and Digital Control’s uncompromising commitment to customer service.
Our team is expanding in the SEA Region. We are looking for a great HDD specialist who wants to work for the HDD industry leader in locating technologies. This role will be located in Manilla, Philippines with travel to assigned SEA regions.
Requirements
- Language skills: English and Chinese, additional languages are a plus
- Must be able to sell value, negotiate, and analyze customer needs.
- Effective at juggling multiple tasks and prioritizing work to meet the needs of all resellers, contractors/drillers and other customers in the territory.
- Demonstrates great working knowledge of technical equipment operations, and aptitude to become an expert in advanced HDD locating techniques, theory and application.
- Excellent presentation skills to train audiences of various sizes. Demonstrates an engaging style to help others learn.
- Demonstrates great communications skills to effectively communicate technical and market information to various audiences including drillers, senior leaders and everyone in between.
- Possess strong critical thinking skills including troubleshooting, problem analysis and good judgment/decision making.
- Inquisitive about troubleshooting DCI equipment and usage to determine root causes and effective solutions.
- Demonstrates effective collaboration and innovation with the field team and across all other functions within the company.
- Excellent written and verbal communication skills in English and Chinese.
- Ability to communicate in German or even additional language a plus.
- Bachelor’s degree or equivalent combination of work experience and education.
- Minimum of 2 years of experience in Customer Service or outside/field sales.
- Minimum of 5 years of experience and knowledge of the trenchless technology industry required.
- Demonstrates unwavering business ethics and ability to effectively manage proprietary product information.
- Be able to travel within the territory up to 50%.
- Able to navigate physical requirements of working in construction sites.
- Ability to use a customer database or ERP system.
Benefits
- Quarterly bonuses: we all share in the success of the company
- Professional Development
- Wellness Program
- Generous PTO package
- Pension contribution
- Parental leave
- An average of 11 annual paid holidays
- DCI is proud to offer comprehensive compensation packages including competitive base pay and discretionary quarterly profit sharing bonuses to all part-time and full-time team members. Base pay is reviewed at a minimum on an annual basis.
- Profit sharing bonus: Over the last 3 years, quarterly bonuses ranged between 10% and 18%. Future bonuses could be higher or lower depending on company profits.
DCI takes pride in caring a lot about our employees. We offer a flexible and challenging work environment as well as a generous benefits package. We have a team of people who will tell you that DCI is the best place they've ever worked. This is evident by our long service team and low turnover.
We Celebrate Inclusion:DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence. DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy includes the full & complete support of the Company and all levels of leadership. Because it's just the right thing to do. We hope you think so too.
Top Skills
What We Do
DCI develops and produces state-of-the-art hardware and software products for the underground construction space with a track record of disruption through innovation. Our technologies are used to install underground utilities, such as fiber optics, power, and water with minimal environmental impact. We are a global market leader, passionate about developing cutting-edge customer-focused solutions across many engineering and science disciplines. DCI’s research team constantly pushes the boundaries of new technology opportunities with foundations rooted in science. Our product development teams include mechanical engineers with an emphasis on performance, reliability, and industrial design. Our electrical engineers develop new scalable platforms, our embedded team creates fantastic user experiences, and our mobile developers create advanced iOS and Android tools. We proudly manufacture our products in the USA to the highest standards of quality, and stand behind them with world-class after sales support. We constantly push the boundaries and invest in new opportunities, for example our in-house Virtual Reality team has developed an immersive new training tool to help our users understand the physics of underground installations When you join the DCI team you get to work on state-of-the-art technologies, bringing products to life from start to finish. Our culture of genuine belonging, collaboration, and accessibility makes DCI truly unique, inspiring growth and celebrating successes. Browse to https://digital-control.com/careers to learn more about our exciting opportunities.






