TELESALES OFFICER

Posted Yesterday
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Karura Kanyun, Kabete, KEN
In-Office
Junior
Food • Logistics • Renewable Energy
The Role
Convert digitally generated leads into customers through outbound calls, product promotion, follow-up, sales closing, and repeat-purchase efforts. Maintain accurate customer and sales records, meet sales targets, and coordinate with marketing, operations, and delivery teams to support customer service and order fulfillment.
Summary Generated by Built In
About Keep It Cool:
Keep IT Cool is an award-winning climate-tech company transforming food supply chains in East Africa through sustainable cold-chain infrastructure, food processing and distribution.
Key Responsibilities:
  • Convert leads generated through the company’s digital advertising campaigns into paying customers.

  • Make outbound calls, engage prospective customers, and promote Keep It Cool’s products and services.

  • Follow up on leads, close sales, and encourage repeat purchases.

  • Achieve daily, weekly, and monthly sales and conversion targets.

  • Record customer interactions, orders, and sales performance accurately.

  • Coordinate with the Marketing, Operations, and Delivery teams to ensure excellent customer service.



Requirements
  • Diploma or degree in Sales, Marketing, Business Administration, or a related field.
  • 1 year of proven experience in telesales, sales, or customer service is preferred.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to meet sales targets and work under minimal supervision.
  • Proficiency in Microsoft Office and CRM systems.
  • Self-motivated, persuasive, and results-oriented.
  • Strong record-keeping and reporting abilities.

    ​


Benefits
Performance-Based Incentives- Earn additional commission based on sales performance, successful lead conversion, and achievement of assigned targets.


Skills Required

  • Diploma or degree in Sales, Marketing, Business Administration, or a related field
  • One year of proven experience in telesales, sales, or customer service
  • Excellent communication, negotiation, and relationship-building skills
  • Ability to meet sales targets and work under minimal supervision
  • Proficiency in Microsoft Office and CRM systems
  • Self-motivated, persuasive, and results-oriented
  • Strong record-keeping and reporting abilities
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The Company
Syros-Ermoupoli
25 Employees
Year Founded: 2014

What We Do

Raino Tech4Impact, through its Keep IT Cool business, provides affordable, scalable cold-chain solutions for smallholder farmers and fishers. It offers solar-powered refrigeration, temperature-controlled storage, and shared refrigerated logistics, using technology to connect producers with markets. These services help preserve harvests, reduce post-harvest food losses, improve market access and supply-chain efficiency, and strengthen livelihoods in underserved African communities while supporting environmental sustainability.

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