Telecommunications Engineer

Posted 6 Hours Ago
Be an Early Applicant
Gary, IN, USA
In-Office
29-29 Hourly
Entry level
Information Technology • Software
The Role
Supports enterprise telecommunications across two steel-making facilities, including Microsoft Teams calling, VoIP and analog phones, telecom equipment, networking, cabling, and customer requests. Responsibilities include break/fix support, equipment deployment, infrastructure troubleshooting, localized network support, endpoint and Office 365 assistance, security posture improvements, and telecom project coordination. The role is fully onsite in Gary, Indiana, includes physical equipment handling and driving, and requires up to 25% travel to vendor locations.
Summary Generated by Built In

Requisition Id :  

4676

Title :  

Telecommunications Engineer (3750-1)

Req. Owner :  

Shrikant Joshi

Client :  

US Steel

Work Location City:  

Gary

Work State :  

Indiana

Expected Start Date :  

Nov/09/2026

Expected End Date :  

May/09/2028

Description :  

Hiring Manager: John 

· Location: Gary Works, IN

· Work Schedule: Onsite, 5 days a week, Monday–Friday, 8:00 AM–4:30 PM.

· Key Skills: Microsoft Teams, networking, and communication network support.

· Responsibilities: Will support 2,000 analog telephones and manage the communication network connecting U.S. Steel with the outside world.

· Experience: Fresh graduates with some networking internship experience are acceptable.

· Preferred: Industrial or manufacturing industry experience.

· Travel: 25% onsite travel to vendor locations.

· Opportunity: Potential to convert into a full-time position.

· Interview: One round, onsite, 1-hour interview with the hiring manager.



Ø  JOB PURPOSE/ JOB SUMMARY (in paragraph form):

Telecommunications Engineer is responsible for planning, deploying, configuring, maintaining and monitoring corporate telephony system, largely based on Microsoft Teams ecosystem. They provide technology and process expertise in the application of new and existing technologies to deliver great customer experience, including meetings, VoIP and related telecom functions. The work in onsite, in a steel making environment, requiring solid technical skills, analytical thinking as well as interpersonal and communication skills. 


Ø  KEY RESPONSIBILITIES:

·       Support administration and 24x7 delivery of telecom services in an enterprise scale environment.

·       Work from home is NOT an option.

·       Candidate will be supporting two Steel Making facilities on the south side of Lake Michigan.

·       Driving, Walking and carrying boxes, phones, and phone equipment is required.

·       Requirements: Technologies that the candidate will support

§  Manage break/fix work and customer requests related to telephone services, including equipment deployment and servicing

§  Face to Face – Customer communications

§  VoIP phones / Analog Phones

§  Microsoft Teams calling and meetings

§  Knowledge of PC mics and speakers

§  Basic Excel knowledge: Daily Tracking Spreadsheets


·       Items that aren’t necessary to start but will be taught during the first 6 months.

§  Experience with deploying, administering, and troubleshooting VoIP telephony infrastructure, analog or digital circuits and related hardware, and telecom related products such as audio/videoconferencing and voicemail.

§  Teams and Audio Codes will be necessary

§  Some basic Networking is a plus, terminating cat 5 cat 6.

§  Cellular Coverage (Wilson Cellular Boosters)



·       Assist with Microsoft Endpoint and Office 365 management, as capacity allows.

·       Evaluate security posture and identify process improvements.

·       Troubleshoot infrastructure wiring (ethernet, copper and fiber) and telecom equipment (gateways, routers, circuits)

·       Provide localized support of wired and wireless data network (smart hands)

·       Manage telecom related projects

Ø  EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

Minimum Requirements:

·       Information Systems, Computer Engineering or equivalent IT support experience.

·       Understanding of Microsoft Office 365 and Teams administration.

·       Familiar with servicing and deploying enterprise telephony networks and infrastructure (network/telephony equipment and cabling).

·       Demonstrates strong analytical, problem solving, IT troubleshooting skills and desire to learn new concepts.

·       Experience with IT end user support demonstrating excellent customer service.

·       Highly self-motivated, flexible, organized and timely completion of assignments.

·       Passion for working in a team-oriented, collaborative environment where change is constant.

Desired Requirements:

  • Experience working with various desktop, mobile and server operating systems platforms.
  • Experience administering MS Teams or Cisco based telephony and A/V conferencing
  • Working knowledge of wired and wireless networking and troubleshooting methods.
  • Experience supporting PCs, mobile devices.
  • Experience leading cross functional projects (preparing project plans to communicate and track execution).
  • Experience with legacy and SIP telephony products is a plus.


Ø  WORK ENVIRONMENT/ PHYSICAL REQUIREMENTS:

·       Ability to work safely in a dynamic, heavy industry environment.

·       On-site work at Gary, Indiana locations

Competencies :  

N/A

No. of Positions :  

1

Employment Type :  

Contractor, W2 or 1099 okay

Bill Rate:  

$28.60

Travel Paid :  

No

Type Of Candidate Needed :  

Either-Employee Or Sub

Influencer :  

I2

Skills Required

  • Information Systems, Computer Engineering, or equivalent IT support experience
  • Understanding of Microsoft Office 365 and Microsoft Teams administration
  • Familiarity with servicing and deploying enterprise telephony networks, infrastructure, equipment, and cabling
  • Strong analytical, problem-solving, and IT troubleshooting skills
  • IT end-user support experience with excellent customer service
  • Ability to work in a team-oriented, collaborative environment
  • Experience with desktop, mobile, and server operating systems
  • Experience administering Microsoft Teams or Cisco telephony and A/V conferencing
  • Working knowledge of wired and wireless networking and troubleshooting
  • Experience supporting PCs and mobile devices
  • Experience leading cross-functional projects and preparing project plans
  • Experience with legacy and SIP telephony products
  • Ability to work safely in a dynamic, heavy-industry environment
  • Ability to work onsite five days per week in Gary, Indiana
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The Company
HQ: Mississauga, Ontario
144 Employees
Year Founded: 2006

What We Do

We started the organization with a vision of some of the top technology professionals in the industry to carve a niche for the next generation solutions as well provide that breeze of fresh air in emerging technology which will help our client think out of the box and provide rapid go to market solutions . The complex technology solutions and global multilingual programs roll out have been hall mark of success for our team. Our key team members are all hands on professional who have the vision and experience of having grown and developed the business from scratch. The have been the guiding power and light behind taking the company to the next level. The management of the organization has an average of over 20 years of experience in starting and running IT companies in the J2EE segment and ERP segment in North America , Australia , EMEA and Europe. The management actively guides the company to make strategic decisions and move forward and make the right decisions . We provide path breaking solutions and consultants who will fit, meet and exceed your requirements. Our focus is primarily in SAP, Oracle, IBM and MS technologies with expertise in technology verticals like cloud, big data and mobility. SAPSOL Technologies Inc . is currently funded by private investment from our management and some external investors. We are open to innovative proposals as well as funding the next generation of solutions for other start-up companies who have a great idea but are unable to leverage

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