Technology Solutions Assistant - Shenzhen

Posted One Month Ago
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Shenzhen, Guangdong, CHN
In-Office
Junior
Other
The Role
Supports end-to-end digital transformation projects through documentation, requirements gathering, system testing, UAT, implementation support, issue resolution, stakeholder communication, vendor coordination, and training material development. The role also provides project administration and occasional on-site support at warehouses, factories, and retail locations across China.
Summary Generated by Built In
Job Description
  • Support end-to-end planning and execution of the NetSuite-to-Kingdee ERP transition project, including scoping, timeline, resource planning, and risk management.
  • Maintain and support daily ERP operations, including troubleshooting, user support, and ensuring smooth day-to-day system functioning.
  • Assist in the preparation of project documents, including but not limited to project proposals, requirement specifications, functional specifications, implementation plans, test plans, user guides and deployment plans.
  • Conduct system testing to ensure functionality and quality before project launch.
  • Provide project administrative support including scheduling meetings, status updates, troubleshooting with vendors, etc.
  • Assist in troubleshooting and resolving project-related issues to ensure timely delivery.
  • Participate in UAT with product owner and prepare localized training manuals.
  • Liaise & communicate between stakeholders & various parties for projects.
  • Travel on-site from time to time (e.g. Warehouse, factories, retail sites) to support requirement studies and on-the-ground project implementation.
  • Carry out any ad hoc duties as assigned whenever appropriate to meet business needs.

Requirement
  • Practical experience with Kingdee is required, and experience in ERP transformation is a plus.
  • 1-2 year project management / agile experience, preferably in Supply Chain, Retail or D2C industry.
  • General accounting knowledge required (e.g., understanding of basic accounting principles, intercompany transactions, and finance workflows).
  • Capable to work independently, and thrive in a fast-paced, dynamic work environment.
  • Good command of spoken and written skills in English& Mandarin; Cantonese is a plus.

Skills Required

  • University degree or above in Engineering, Information Technology, Business Management, or a related field
  • 1–2 years of project management or Agile experience
  • Experience in Supply Chain, Retail, or D2C industry
  • Ability to work independently in a fast-paced, dynamic environment
  • Proficiency in spoken and written English, Mandarin, and Cantonese

CASETiFY Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CASETiFY and has not been reviewed or approved by CASETiFY.

  • Strong & Reliable Incentives — Salary and benefits can be competitive on specific teams, particularly where KPIs are met. Performance-linked rewards appear to lift perceived value in those areas.
  • Leave & Time Off Breadth — Paid sick days in the U.S. and maternity/sick leave in Hong Kong are part of the package. These provide baseline time-off support across markets.
  • Wellbeing & Lifestyle Benefits — Employee discounts, stocked snacks/drinks, and a lively office environment are available in several locations. Occasional wellness or sporting perks further enhance day-to-day experience.

CASETiFY Insights

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The Company
HQ: Los Angeles, CA
340 Employees
Year Founded: 2011

What We Do

Nine years ago, CASETiFY saw a category that had been long ignored. Today, CASETiFY is the fastest growing global tech accessories brand, reaching 1 in 7 millenials. CASETiFY believes everyone has a well of untapped creative potential, waiting for the perfect canvas to explore. CASETiFY has become the publisher and platform for creativity and self-expression to connect individuals. We just happen to make quality cases. CASETiFY's mission is to empower self-expression in the spirit of originality. Key collaborations include Pharrell, Sarah Jessica Parker, Saint Laurent, Thom Browne, Clare V., and many more. Additionally, CASETiFY has partnered with key retail partners including Nordstrom, Anthropologie, Amazon, AT&T, The Iconic, Colette, Lane Crawford, and more. For more info on CASETiFY, visit our Website, Facebook and Instagram.

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