TalkNMore Communications Ltd (aka 24-7ContactCenter.com) is a Next Generation Multimedia Contact Center located in Kos Island, Greece. We provide call center & BPO services customized to fit the needs of our clients. We integrate personal integrity and a strong commitment to the values of service in everything we do – inside and out.
It’s our goal every day to combine an entrepreneurial spirit and innovative thinking to support our clients. Giving back to our clients, our associates, and the communities where we live and do business is an idea we take very seriously
Job DescriptionSeeking an individual to assume a new position as account manager and sales support to existing clients as well as systems architecture for all new and existing clients.
Job Duties:
- Ability to architect IT projects for new and existing clients from desktop to server and/or a complete infrastructure design
- Working knowledge of IT hardware and software platforms with the ability to generate and present quotes to new and existing clients
- Set and manage client expectations on a daily basis
- Single point of contact for all clients
- Prepare reports and conduct client meetings
- Ability to quickly learn or employ consultative-style selling skills
- Excellent oral and written communication skills
- College Degree
- Experience – 3-5 years experience in IT design and installation
- Minimum of 2 years experience in a client facing setting either in sales or account management
- Self starter, self motivated, organized, disciplined thinker and disciplined actions
- Outgoing personality and ability to communicate with C-Level
- Medium-Expert proficiency with Microsoft Excel, Word and Outlook
- IT Certifications a plus
All your information will be kept confidential according to EEO guidelines.
Skills Required
- College Degree
- 3-5 years experience in IT design and installation
- 2 years experience in a client facing setting either in sales or account management
What We Do
TalkNMore offers high quality Internet telephony solutions that are viable and cost-effective alternatives to existing traditional telephone services. TalkNMore's expertise includes consultancy, software development of SIP dialers, design and implementation of full-scale solutions to manage VoIP Services, VoIP Billing systems, Callshops and Internet Cafes. TalkNMore emphasis on Service Quality and World-class facilities, offers clients real-time management with flexible levels of support. talkNmore clients have access to manage their own VoIP business under their own Private Labels. Joining the leaders in the retail telecommunication industry, talkNmore is able to secure low rates and offer its customers the benefit of these competitive rates. talkNmore is a leading carrier, routing millions of minutes of international calling traffic from other carriers through its own telecommunications switching and network infrastructure. Due to its expanding telecom traffic in key worldwide markets and its competitively priced services, carriers and end-users can take full advantage of talkNmore's discounted rates and commitment levels. Our strategy at TalkNMore is to provide our customers the quality VoIP technology with best rates that can meet with our customers' need. We believe that customer satisfaction is the only key to our success.
