Technical Support

Posted 4 Days Ago
Be an Early Applicant
Austin, TX, USA
In-Office
Entry level
Information Technology • Professional Services • Consulting
The Role
Provide macOS and iOS technical support for a large work group: troubleshoot systems, test applications, assist team members with Apple devices and productivity apps, report status to project leads, manage calendars, and learn/adapt to new software.
Summary Generated by Built In
Job Description

Greetings from WinMax!!!

We have an Immediate need for Technical Support for one of my Direct client based out at Austin, TX. Kindly go through the Job Description, if interested revert with your updated resume, contact details, expected rate and best time to reach you
Job Title : Technical Support
Location : Austin, TX
Duration : 12 Months contract
Job Description
• Ability to communicate effectively
• Comply with security guidelines and maintain confidentiality
• Strong knowledge of MacOS and iOS software
• Quickly assess problems
• Help caffe team members with basic mac and iOS support
• Ability to identify solutions for a large work group
• Troubleshoots system problems and responsible for testing applications
• Reports progress, status, and issues to project team
• Work with project manager to meet deadlines
• Communicates professionally with executives and team members Ability to approach problems flexibly
• Proficient in Keynote, Pages, and Numbers and Strong knowledge of Excel
• Ability to learn and adapt to new software
• iCal calendar management
• Ability to handle multiple tasks

Qualifications

Experience or Knowledge in IOS/ OSX or Mac OS Troubleshoot

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Strong knowledge of MacOS and iOS software
  • Experience or knowledge in iOS/OSX or Mac OS troubleshooting
  • Proficient in Keynote, Pages, and Numbers
  • Strong knowledge of Excel
  • iCal calendar management
  • Ability to communicate effectively and professionally
  • Comply with security guidelines and maintain confidentiality
  • Quickly assess problems and identify solutions for a large work group
  • Troubleshoots system problems and is responsible for testing applications
  • Ability to handle multiple tasks and adapt to new software
  • Work with project manager to meet deadlines and report progress/status
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The Company
125 Employees
Year Founded: 2005

What We Do

Founded in 2005, WinMax Systems Corporation is a professional services firm specializing in IT recruiting, technology talent acquisition, and management consulting. They provide value-driven talent and managed services, offering expertise in technology and business consulting across various verticals, including program, project, and financial management. They focus on connecting top tech talent with innovative organizations to maximize efficiency and complete projects on time and budget.

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