Role:
We are looking for a Technical Support Executive who will be responsible for maintaining and creating reports and resolving technical issues.
Personal Attributes :
- Strong, innovative and initiative-seeking approach to problem-solving and finding solutions
- Flexible and proactive/self-motivated working style with strong personal ownership of the problem
- resolution
- Strong communication skills with sound articulation and comprehension
- The ardent desire to explore and learn emerging interactive technologies
Desired Skills:
- Ability to write SQL queries
- Excellent knowledge of Excel (VLOOKUP, Pivots, Data formatting etc.)
- Ability to look at the logs and share the exact error with the tech team
Roles & Responsibilities:
- To create daily and weekly reports
- Resolving technical issues
- Database mapping
What’s on Offer
- Opportunity to work with top professionals and experts in a mission mode, to lead and contribute to the creation of a Global company.
- Create value for the customers, engage with top Global brands and CXOs, and help them experience the Future of Sales.
- Be a part of Wealth Creation and earn extraordinary financial benefits as a part of the ESOP plan, specially designed for high performers.
Skills Required
- Ability to write SQL queries
- Excellent knowledge of Microsoft Excel, including VLOOKUP, pivot tables, and data formatting
- Ability to review logs and communicate exact errors to the technical team
- Strong communication, articulation, and comprehension skills
- Strong problem-solving ability and proactive ownership
What We Do
SalesCode.ai, Guarantees Sales Uplift for CPG companies. We are the world’s first intelligent RTM platform and our future-ready solutions include AI for SFA, AI-powered eB2B and Next-Gen SFA. We are proud to partner with 8 out of 15 leading CPG companies, including ITC, Mondelez, P&G, Coca-Cola, Perfetti, MARS, Pepsico, and Reckitt. We have executed 1B+ transactions with 1.2M+ users across 65+ CPG brands spread across 18+ countries. SalesCode.ai (formerly known as ApplicateAI) has won several accolades such as Nasscom AI GameChangers Award, Nasscom Retail-Tech Award for multi-principal eB2B platform, CIO Choice Award among others. Led by CPG and tech veterans, we are a team of 175+ professionals, with offices in Gurugram and Bangalore. Welcome to The New CODE of CPG Sales!! #AIforSales #eB2B #NextGenSFA #AIforCPG
