Technical Support Consultant

Posted Yesterday
Be an Early Applicant
Chesterfield, VA, USA
In-Office
Mid level
Cloud • Information Technology • Consulting • Cybersecurity
The Role
Provide on-site and remote PC hardware and software support: install, maintain, and upgrade desktops; support Windows XP/7 and Microsoft Office; troubleshoot networking services (DHCP, DNS, Active Directory, print servers); perform hardware moves and upgrades; follow security basics; manage multiple priorities and complete projects independently or within a team.
Summary Generated by Built In
Company Description

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Technical Support Consultant for one of our client at  Chesterfield, VA 

Job Description

About The Role:

  • Able to analyze, plan, design, install and maintain PC hardware and software as well as provide technical information and assistance to customers.
  • An ideal candidate will have advanced level skill at supporting Microsoft Windows XP and Windows 7 operating systems; advanced level skill at supporting Microsoft Office 2003 and above; a working level knowledge of standard networking services such as DHCP, DNS, Active Directory and print servers;  Understanding of basic security principles; Ability to support users both on site and remotely;  Ability to perform hardware upgrades (disk, memory, network, video, etc.); Ability to physically move workstations and monitors; Ability to adapt to constantly changing workload with multiple levels of priority; Ability to complete assigned projects independently and within a team environment.

Skills Required

  • Analyze, plan, design, install and maintain PC hardware and software
  • Advanced-level support for Microsoft Windows XP and Windows 7
  • Advanced-level support for Microsoft Office 2003 and above
  • Working knowledge of DHCP, DNS, Active Directory and print servers
  • Understanding of basic security principles
  • Ability to support users on-site and remotely
  • Ability to perform hardware upgrades (disk, memory, network, video)
  • Ability to physically move workstations and monitors
  • Ability to adapt to changing workloads with multiple priorities
  • Ability to complete assigned projects independently and in a team environment
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The Company
125 Employees
Year Founded: 2008

What We Do

Ask IT Consulting Inc. is a global information technology management firm founded in 2008 and headquartered in Holtsville, NY. The company specializes in providing comprehensive technology and workforce solutions, including IT consulting, talent management, and digital services. Their expertise extends to cybersecurity, cloud computing, and IT staffing, focusing on delivering tailored, innovative, and effective solutions to meet the unique objectives of their diverse clients.

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