Technical Support Analyst

Posted 3 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Artificial Intelligence • Information Technology • Software • Consulting
The Role
Serve as a technical/system analyst supporting BAU and incident management, gather and translate business requirements into system specs, analyze system usage/licensing/costs, liaise with stakeholders, and work with enterprise/SaaS platforms. Marine operations or IMOS familiarity is advantageous.
Summary Generated by Built In

We are a global technology consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of skilled professionals, from sustainable software development to cloud services and operational excellence strategy. We have extensive expertise in Capital Markets and in particular Trading and Risk Management functions.

We are currently looking for number of Technical System Analysts join our team in Singapore.


Requirements

Skills & Experience

 Relevant degree in Business, Maritime Studies, Information Systems, or a related field

 3–5 years of experience in a Business Analyst or Systems Analyst role

 Understanding of marine operations and chartering workflows (preferred)

 Experience in business analysis and requirements gathering, including translating business

needs into system requirements

 Experience working with enterprise systems and SaaS platforms

 Ability to analyse system usage, licensing models, and cost structures

 Strong stakeholder management and communication skills

 Analytical mindset with strong attention to detail

 Experience supporting BAU operations and incident management

 Familiarity with marine systems (e.g. IMOS) is an advantage

Skills Required

  • Relevant degree in Business, Maritime Studies, Information Systems, or related field
  • 3-5 years of experience in a Business Analyst or Systems Analyst role
  • Understanding of marine operations and chartering workflows
  • Experience in business analysis and requirements gathering, translating business needs into system requirements
  • Experience working with enterprise systems and SaaS platforms
  • Ability to analyse system usage, licensing models, and cost structures
  • Strong stakeholder management and communication skills
  • Analytical mindset with strong attention to detail
  • Experience supporting BAU operations and incident management
  • Familiarity with marine systems (e.g. IMOS)
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The Company
HQ: Oak Ridge, TN
38 Employees

What We Do

Business Benefits Global Consulting (BBGC) is a multinational consultancy firm with offices in Middle East, Asia, Europe and USA. We deliver business benefits through innovation. We leverage cutting-edge technology led solutions delivered by a team of skilled professionals, from sustainable software development to cloud services and operational excellence strategy. We have extensive expertise in Capital Markets and in particular Trading and Risk Management functions.

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