We are looking for a Technical Delivery Manager to own the end-to-end delivery of complex software and technology programs for our clients and internal stakeholders. You will be the bridge between engineering teams and the business — translating goals into executable plans, keeping work moving, removing blockers, and making sure what we ship is on time, on budget, and of high quality.
This is a hands-on leadership role for someone who is technical enough to engage credibly with architects and engineers, and polished enough to manage senior client and executive relationships.
Delivery ownership
• Own the planning, execution, and successful delivery of multiple concurrent technology projects or programs, from kickoff through go-live and hypercare.
• Define scope, milestones, release plans, and success criteria with stakeholders; manage changes to scope through a clear change-control process.
• Track and report on delivery health — schedule, budget, resourcing, quality, and risk — using clear metrics and dashboards.
Team leadership and agile execution
• Lead cross-functional teams (developers, QA, DevOps, architects, business analysts, designers), often across multiple time zones and including offshore or vendor partners.
• Run or oversee Agile/Scrum ceremonies (sprint planning, stand-ups, reviews, retrospectives) and continuously improve team velocity and predictability.
• Coach teams on delivery best practices and foster a culture of accountability, transparency, and continuous improvement.
Technical engagement
• Partner with solution architects and engineering leads on technical approach, estimates, dependencies, and trade-offs.
• Understand and help steer work involving cloud platforms, APIs and integrations, CI/CD pipelines, and data/application migrations.
• Ensure quality gates, testing strategy, security, and release-management practices are followed.
Stakeholder and client management
• Serve as the primary point of contact for client and business stakeholders on delivery matters.
• Lead steering committees and status reviews; communicate progress, risks, and decisions clearly to both technical and executive audiences.
• Manage expectations, negotiate priorities, and escalate issues early with proposed solutions.
Risk, budget, and governance
• Proactively identify, track, and mitigate risks, issues, and dependencies (RAID management).
• Manage project budgets, forecasts, and resource plans; track utilization and profitability where applicable.
• Ensure delivery complies with internal governance, contractual commitments, and applicable regulatory or security requirements.
Requirements
• 5+ years of experience in technical project, program, or delivery management for software or IT projects.
• Proven track record delivering multiple complex projects simultaneously, with budgets and teams of meaningful size (e.g., 8–25+ people).
• Strong working knowledge of the software development lifecycle and Agile methodologies (Scrum, Kanban, SAFe); comfortable running hybrid Agile/Waterfall where needed.
• Solid technical foundation — able to discuss cloud, APIs, micro services, databases, and DevOps practices with engineers.
• Hands-on experience with delivery tools such as Jira, Confluence, Azure DevOps, Smart-sheet, or MS Project.
• Excellent written and verbal communication, with experience presenting to senior leadership and clients.
• Strong problem-solving, negotiation, and conflict-resolution skills.
• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field — or equivalent practical experience.
• Authorization to work in the United States.
Preferred Qualifications
• Certifications such as PMP, PgMP, CSM/PSM, SAFe (SA/RTE), or PMI-ACP.
• Prior hands-on experience as a software engineer, QA, or business analyst.
• Experience in a client-facing consulting, professional services, or systems-integrator environment.
• Domain experience in [industry – e.g., healthcare, financial services, telecom, energy, or state & local government].
• Experience managing distributed or offshore delivery teams.
Skills Required
- 5+ years of experience in technical project, program, or delivery management for software or IT projects
- Experience delivering multiple complex projects simultaneously with sizable budgets and teams
- Strong knowledge of software development lifecycle and Agile methodologies, including Scrum, Kanban, and SAFe
- Ability to discuss cloud, APIs, microservices, databases, and DevOps practices with engineers
- Hands-on experience with Jira, Confluence, Azure DevOps, Smartsheet, or Microsoft Project
- Excellent written and verbal communication, including presentations to senior leadership and clients
- Strong problem-solving, negotiation, and conflict-resolution skills
- Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience
- Authorization to work in the United States
- PMP, PgMP, CSM/PSM, SAFe, or PMI-ACP certification
- Prior hands-on experience as a software engineer, QA professional, or business analyst
- Experience in a client-facing consulting, professional services, or systems-integrator environment
- Domain experience in healthcare, financial services, telecom, energy, or state and local government
- Experience managing distributed or offshore delivery teams
Niva Digital, LLC Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Niva Digital, LLC and has not been reviewed or approved by Niva Digital, LLC.
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Fair & Transparent Compensation — Pay is considered attractive in available public descriptions that cite "attractive salaries and benefits." Despite sparse detail, this points to competitive base compensation.
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Retirement Support — Materials indicate availability of 401(k) matching. This implies structured retirement contributions are part of the offering.
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Leave & Time Off Breadth — Public job information references paid time off and paid holidays. This suggests core time-off programs are provided.
Niva Digital, LLC Insights
What We Do
Niva Digital empowers fast-growing companies with AI Enabled POD teams that scale with your growth. Our flexible global delivery model ensures seamless integration into client environments onshore engineers embed directly within US teams for cultural alignment and compliance, while offshore capability provides 24/7 coverage and additional cost leverage, together delivering enterprise-grade quality at 30–40% cost savings with 99.9% uptime. With a proven track record spanning retail, non-profit, and cloud-native environments, NIVA Digital has consistently delivered faster release cycles, resilient cloud operations, and accelerated AI-enabled teams for clients across industries. Whether the need is a single specialist or a full delivery pod, NIVA scales rapidly without compromising quality, cultural fit, or security posture. LATEST JOB OPENINGS : https://nivadigital.zohorecruit.in/jobs/Careers ZOHO PROJECTS SIGN UP : https://store.zoho.in/ResellerCustomerSignUp.do?id=4ba0d38f405e769de03ed6711a19421a700d2dedce6feb44579e3cc8ddc5be48









