Technical Program Manager

Reposted 16 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
11-15 Annually
Senior level
Information Technology
The Role
Manage multiple technical programs, lead initiatives on Microsoft Azure, and optimize operational processes by collaborating with various teams.
Summary Generated by Built In
Job Description

Key Responsibilities:

  • Program & Project Management:
    • Plan, execute, and monitor multiple technical programs and projects across teams.
    • Define scope, goals, and deliverables while managing risks, dependencies, and constraints.
    • Ensure adherence to Agile, Scrum, or SAFe methodologies for efficient execution.
       
  • Cloud & Platform Expertise:
    • Lead initiatives involving Microsoft Azure, ensuring best practices for cloud architecture, security, and governance.
    • Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts. 
    • Strong knowledge of ServiceNow implementation.
    • Familiarity with ITIL/ ITSM and project management tools.
    • AZ-305 certification is required.
    • Experience with Infrastructure-as-Code (IaC) tools such as Terraform.
       
  • Stakeholder & Communication Management:
    • Act as a bridge between business, development, and operations teams.
    • Communicate project updates, risks, and resolutions effectively to leadership and stakeholders.
    • Work closely with engineers, architects, and product managers to drive technical excellence
       
  • Process Improvement & Governance:
    • Define KPIs and metrics to track progress and success.
    • Establish and improve operational processes using ITIL best practices and automation through ServiceNow.
    • Optimize cloud cost management and resource utilization on Azure

Requirements

  • Experience: preferably 11-15 years in IT with at least 5+ years in Technical Program Management or Project Management role for Azure-based projects.
  • Cloud Expertise: Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
  • ServiceNow Expertise: Familiarity with ITIL/ ITSM and project management tools.
  • Technical Understanding: Experience with  DevOps  principles and tools in an Azure environment, including  Azure DevOps ,  CI/CD pipelines , and  automation frameworks.
  • Tools & Technologies: Azure DevOps, ITIL frameworks, and relevant cloud & ITSM tools.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Top Skills

Azure Architecture
Azure Devops
Itil
Itsm
Azure
Servicenow
Terraform
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The Company
HQ: New York, New York
942 Employees
Year Founded: 1999

What We Do

Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions. Founded in 1999, Fulcrum Digital has over 1000 employees, empowering more than 100 global clients from its facilities in the US, LATAM, Europe, and India. Our baked-in agility, technology prowess, innovation culture enables us to deliver business value to clients – rapid digital acceleration, faster products to the market, reduced cost of ownership, and scale businesses beyond geographies. As an expeditious company, we continuously adapt and mature our practice, striving to become the leading digital transformation authority in the global marketplace.

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