Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Enterprise Product Security (EPS), supporting the SaaS Security program, you will drive the successful delivery of complex technology and cybersecurity programs that will help achieve business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities
- Drive complex cross-functional initiatives through execution, establishing clear ownership, milestones, dependencies, success measures, and escalation paths across engineering, cybersecurity, risk, business, and technology teams.
- Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.
- Use enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis, including consolidating inputs into integrated plans, RAID, and executive-ready updates, while validating outputs and handling data according to sensitivity requirements.
- Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum.
- Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals.
- Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness.
- Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team.
- Promote reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment with delivery standards.
Required qualifications, capabilities, and skills
- Formal training or certification with 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization.
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.
- Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients.
- Demonstrated experience coordinating cross-functional engineering, security, risk, and business teams to deliver measurable outcomes.
- Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities.
Preferred qualifications, capabilities, and skills
- Experience supporting or leading complex programs in cybersecurity, technology, SaaS, cloud, or related security engineering disciplines within a large organization. Technical understanding of SaaS platforms, security controls, identity and access management, integrations, and security architecture, with the ability to translate technical concepts into program activities and deliverables.
- Experience coordinating technology onboarding, adoption, remediation, or control implementation efforts across multiple applications and teams. Experience with program governance and execution, including project plans, milestones, dependencies, risks and issues, metrics, reporting, and status communication.
- Ability to work effectively across engineering, cybersecurity, architecture, product, risk, controls, and business teams to translate complex or ambiguous objectives into clear scope, ownership, milestones, and measurable outcomes.
- Strong written and verbal communication skills, with the ability to summarize technical and program information for both technical teams and leadership audiences.
- Working knowledge of cybersecurity, technology risk, or control environments and an ability to connect risk and control requirements to technology delivery. Experience using Agile delivery practices and modern program-management tools to manage and communicate work.
#CTC
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Formal training or certification with 5+ years of experience, or equivalent expertise, in technical program management and leading complex technology programs in a large organization.
- Experience using enterprise-authorized AI capabilities to support program-management workflows, with strong validation habits and awareness of data sensitivity.
- Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating uncertainty and following data-handling expectations.
- Advanced stakeholder-management skills and ability to influence decision-making across cross-functional teams and clients.
- Experience coordinating engineering, security, risk, and business teams to deliver measurable outcomes.
- Proficiency in analytical reasoning and problem-solving to break down business, technical, or operational objectives into manageable tasks.
- Experience supporting or leading complex programs in cybersecurity, technology, SaaS, cloud, or related security engineering disciplines within a large organization.
- Technical understanding of SaaS platforms, security controls, identity and access management, integrations, and security architecture.
- Experience coordinating technology onboarding, adoption, remediation, or control implementation across multiple applications and teams.
- Experience with program governance and execution, including plans, milestones, dependencies, risks, issues, metrics, reporting, and status communication.
- Ability to work across engineering, cybersecurity, architecture, product, risk, controls, and business teams to translate ambiguous objectives into measurable outcomes.
- Strong written and verbal communication skills for technical teams and leadership audiences.
- Working knowledge of cybersecurity, technology risk, or control environments and ability to connect risk and control requirements to technology delivery.
- Experience using Agile delivery practices and modern program-management tools.
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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